Residences Credit Controller

6 months ago

London Borough of Tower Hamlets, United Kingdom Queen Mary University of London Full time

About the Role


The post holder will be dedicated to the effective invoice generation and debt collection of the Queen Mary residential estate, currently worth £ per annum. Key operational liaisons will be required with the central credit control team at Queen Mary.

About You
Experience working within a Higher Education finance environment, preferably with knowledge of both Agresso and Kinetics systems. Qualifications should include a degree with relevant financial or accounting experience (ICM qualification). Key skills: ability to plan and manage a time specific workload, excellent attention to detail and experience in complaint resolution.

About the Section and Directorate
The post holder will be required to support the Head of Housing Services and Residences Finance Officer in delivering an excellent customer focused service providing residential fee advice and payment plan arrangements, financial guidance and funding options available to students of Queen Mary, including signposting to student support services.

Details about the Estates and Facilities Directorate can be found at

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

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