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Spa Receptionist
3 months ago
Company Description
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland's most iconic 5-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
- To welcome Spa guests and members and answer their queries
- To provide guests and members with towels, robes and locker keys when using the Spa.
- To provide information and advice on the facility, its services offered and information on membership.
- To answer the telephone.
- To take bookings and appointments.
- Handling of cash and credit card transactions.
- Responsible for opening and closing the Spa when required.
- To take an active interest in the building of an efficient team and its development.
- To learn and have knowledge of all the facilities, the treatments provided and Spa products.
- To be flexible and extend job duties and responsibilities to meet the demands of the guests and members.
- Other duties as assigned
Qualifications
- 2 years Experience in Spa industry or Hospitality.
- Basic Accounting.
- Computer literacy in Microsoft Office, Word, Excel.
- Excellent communication skills, both written and spoken.
- Eligible to work in the UK
Additional Information
- Staff shuttle service to/from St Andrews
- Complimentary staff canteen
- 50% off dining in our Food and Beverage outlets
- Employee rates for Spa treatments and green fees
- Access to gym and pool services
- Growth opportunities
- On-the-job training
- Regular social events
