Commercial Account Handler

1 month ago

Bristol, United Kingdom GB001 Marsh Ltd Full time

Description:

Marsh Commercial is one of the UK’s leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

Marsh Commercial is member of the wider Marsh Group and with offices in more than 130 countries, Marsh is the world’s leading insurance broker.

We are currently seeking candidates for the following position, based within our Bristol office:

Commercial Account Handler

This is the perfect role for someone with a strong background in commercial insurance having worked in an Account Manager Broker or Underwriter type role and looking to join an established, market leading insurance broker.

The Commercial Account Manager will be responsible for servicing their own dedicated book of clients which will involve managing renewals, invoicing, and managing the collection of client payments, producing new quotes, upselling/cross selling additional products, mid-term adjustments and generally handling any queries that come through from their dedicated client base in a quick and professional manner ensuring client satisfaction throughout.

What can you expect:

You will work in a busy office with a team dedicated to client satisfaction. Flexible working is also available with a minimum expectation of 3 days per weeks spent in the Bristol the office. You will get in-depth on the job training, as well as building relationships within the business and our external clients.

What you will be rewarded with:

Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more. Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.
 

We will rely on you to:

Work with Account Executives to retain renewals and generate new business, by leveraging strategy information and midterm changes. Assist with meeting sales goals by partnering with Account Executives Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards. Manage all day-to-day queries, renewals, amendments, and mid-term adjustments Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. Perform critical client functions, including evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines. Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience. Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients
 

What you need to have:

Commercial insurance knowledge across a broad range of products is essential Ability to remain calm under pressure and be able to work flexibly when required Excellent organisational skills with the ability to manage multiple enquiries simultaneously Fully Competent in Microsoft Office Products Strong literacy, numeracy, administration, and organisational skills Good written and oral communication skills
 

What makes you stand out:

Previous Commercial Insurance experience Insurance Systems Knowledge (Acturis) Cert CII

About Marsh

 is the world’s leading insurance broker and risk advisor. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , and . For more information, visit , and follow us on and .

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at

#hybrid

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