Claims Handler Professional
2 months ago
Job Summary: We are seeking an experienced Technical Claims Handler to join our team at Pertemps Bristol Commercial.
The successful candidate will have a proven track record in handling technical claims, including a deep understanding of relevant legislation and legal frameworks.
Key Responsibilities:
- Manage technical caseloads of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers.
- Supervise, identify training needs, and deliver both individual and group training to support the development of our team.
- Provide exceptional customer service, maintaining high standards as part of a market-leading claims function.
- Ensure adherence to service level agreements and key performance indicators, guaranteeing consistent client claims handling and compliance with insurers' reserving policies.
- Investigate insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority.
- Manage panel solicitors and report to insurers on policy cover and claims outside the delegated authority.
- Maintain the integrity, accuracy, and quality of data on the electronic case management system.
Requirements:
- At least 2 years of experience in handling technical claims;
- Deep understanding of relevant legislation and legal frameworks;
- Strong organisational abilities, able to prioritise effectively and deliver quality work under tight deadlines;
- Proficiency in Microsoft Office suite and experience with case management systems.
Salary: The estimated salary for this role is £48,000 - £58,000 per annum.
Benefits:
- Competitive salary;
- Life Assurance;
- Group Personal Pension;
- Income Protection;
- Holiday Flex;
- Cycling Scheme;
- Travel Insurance;
- Technology Offers;
- Discounted Gym Memberships;
- Dental Insurance;
- Health Screening.
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