Current jobs related to Guest Relations Advisor - Burton upon Trent - Greene King
-
Guest Relations Advisor
3 months ago
Burton-On-Trent, United Kingdom Greene King Full timeCompany Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong...
-
Guest Relations Advisor
4 months ago
Burton-On-Trent, United Kingdom Greene King Full timeCompany Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong...
-
Guest Relations Advisor
4 months ago
Burton-On-Trent, United Kingdom Greene King Full timeCompany Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong...
-
Employee Relations Advisor
4 months ago
Burton-On-Trent, United Kingdom Greene King Full timeCompany Description Employee Relations Advisor As the Employee Relations Advisor you will act as custodian to our culture by supporting our line managers and employees throughout our business to adopt our policies and procedures consistently and fairly. This agile role works a 50:50 split between home and our Burton office. Greene King is the country's...
-
Employee Relations Advisor
4 months ago
Burton-On-Trent, United Kingdom Greene King Full timeCompany Description Employee Relations Advisor As the Employee Relations Advisor you will act as custodian to our culture by supporting our line managers and employees throughout our business to adopt our policies and procedures consistently and fairly. This agile role works a 50:50 split between home and our Burton office. Greene King is the country's...
-
Employee Relations Advisor
4 months ago
Burton-On-Trent, United Kingdom Greene King Full timeCompany Description Employee Relations Advisor As the Employee Relations Advisor you will act as custodian to our culture by supporting our line managers and employees throughout our business to adopt our policies and procedures consistently and fairly. This agile role works a 50:50 split between home and our Burton office. Greene King is the country's...
-
Guest Relations Specialist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Norwegian Cruise Line Holdings Ltd. Full timeABOUT USNorwegian Cruise Line Holdings Ltd is a premier global cruise operator, managing the Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises brands. Our diverse fleet consists of 28 vessels, providing nearly 60,000 accommodations and serving over 490 destinations worldwide. With nine additional ships on order for delivery through 2027,...
-
Client Relations Specialist
1 month ago
Burton upon Trent, Staffordshire, United Kingdom Marshalls PLC Full timeCustomer Service AdvisorHybrid WorkingAt Marshalls PLC, we are a leader in the UK construction industry, renowned for our commitment to sustainability and innovation. Our extensive experience positions us as trusted partners for architects, contractors, and construction professionals alike.We are currently seeking a Customer Service Advisor to enhance our...
-
Client Relations Specialist
1 month ago
Burton upon Trent, Staffordshire, United Kingdom Marshalls PLC Full timeCustomer Service AdvisorHybrid Working EnvironmentFull-Time PositionAt Marshalls PLC, we are leading the way in the hard landscaping and building products sector. With a rich heritage and a commitment to sustainability and innovation, we are seeking a dedicated Customer Service Advisor to enhance our renowned Customer Services team.Role Overview:As a...
-
Event Staff
4 months ago
Newcastle upon Tyne, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Newcastle upon Tyne. We are professional, customer-centric and supportive. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Regular social events **Responsibilities**: - Greet guests and answer questions. - Set up and break down event...
-
HR Advisor
4 days ago
Burton upon Trent, Staffordshire, United Kingdom March Full timeHR Advisor Job DescriptionWe are March, a leading provider of critical engineering services, seeking an experienced HR Advisor to join our team. As a key member of our HR function, you will provide comprehensive support across the business, ensuring the smooth operation of our HR processes.Key ResponsibilitiesProvide expert guidance on employee relations...
-
HR Advisor
4 days ago
Burton upon Trent, Staffordshire, United Kingdom March Full timeHR Advisor Job DescriptionWe are March, a leading provider of critical engineering services, seeking an experienced HR Advisor to join our team. As a key member of our HR function, you will provide comprehensive support across the business, ensuring the smooth operation of our HR processes.Key ResponsibilitiesProvide expert guidance on employee relations...
-
Payroll Advisor
4 months ago
Burton upon Trent, United Kingdom Inspired Full timePayroll Advisor Part time – 25 hours (flexible) Are you looking for a new challenge in your payroll career? Do you want to work for a company that’ll give you the opportunity you need to grow? As People Operations Payroll Advisor you will work as part of a fun and dynamic team to provide administration of the delivery of a comprehensive payroll service...
-
Employee Relations Advisor
3 months ago
Kingston upon Thames, United Kingdom Fox Morris Group Full timePart time Employee Relations Advisor - HR - Kingston Upon Thames Council - KT1 (hybrid working) We are looking for an **ER Advisor** you will be based**:Hybrid working** Duties/Responsibilities: - Managing an employee relations caseload and providing advice on employment terms and conditions, as well on complex casework e.g. grievances, disciplinaries,...
-
Customer Relations Advisor
4 months ago
Kingston upon Hull, United Kingdom Hunter Dunning Full timeLocation Yorkshire and the Humber - Type Permanent - Salary Salary up to £27,500 + 26 days holiday - Ref 14405 **Customer Relations Advisor Job in Hull, East Yorkshire** Our client build high quality developments across the North of England and do operate throughout 10 offices. They are now looking for a Customer Relations Advisor for their busy East...
-
Guest Experience Advisor
4 months ago
Newcastle upon Tyne, United Kingdom Parkdean Resorts Full timeAre you passionate about delivering exceptional customer service, with a solution focussed mind? Our customer experience team are excited to announce we are expanding our team. We offer support to both internal and external customers, with one clear vision - our customer’s experience is everything. - Provide exceptional customer service in responding to...
-
Customer Relations Advisor
3 months ago
Newcastle upon Tyne, United Kingdom Parkdean Resorts Full timeWe are looking for an established complaint specialist to join our exciting and evolving team. The role of Customer Relations Advisor oversees all aspects of service recovery, highlighting improvements through feedback, identifying patterns and trends, and liaising with varying levels of management to deliver improvement. **So, why Parkdean...
-
Employee Relations Advisor
3 months ago
Burton-On-Trent, United Kingdom Greene King Full timeCompany Description Greene King is the country's leading pub company and Brewer, first established in 1799. At Greene King it's not just pints that we want you to pour, we want people who can share our purpose and Pour Happiness into Lives. We are on a transformational journey for both customers and colleagues which will make us the pride of British...
-
HR Administrator/Advisor
3 weeks ago
Burton upon Trent, United Kingdom Essential Recruitment Full timeEssential Duties and Responsibilities: Are you passionate about HR and looking to join a dynamic brewery? We are seeking an experienced HR Advisor to support our clients growing business in Burton upon Trent. Key Responsibilities: • Provide HR support across the company, including recruitment, employee relations, and performance management. • Advise...
-
Technical Guest Support Advisor
3 days ago
Newcastle upon Tyne, United Kingdom CV-Library Full timeTechnical Guest Support Advisor – Career opportunity supporting a corporate account. Remote first with ace interaction with your team and manager via teams and regular catch ups. - 3pm - 11pm Monday to Friday - £25,000 - £26,000 with excellent career and progression plus benefits ! Wonderful maturing SaaS / Tech business with amazing growth...
Guest Relations Advisor
4 months ago
Company Description
As a Guest Relations Advisor, working in our beautiful Burton on Trent office, you will be the first point of contact for our pub and restaurant customers, delivering a first-class service, managing large amounts of telephone calls, emails and enquiries through social media. Working closely with the rest of the team, you have the potential to influence how our customers see Greene King.
Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Additional Information
In reward for your hard work, you will receive...
You will receive a competitive salary, pension contribution as well as:
33 days Holiday – With the opportunity to buy an additional 5 days Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so, you can enjoy a weekend away without breaking the bank Discounted Dental & Health Insurance Life Assurance – Up to 4 times your salary Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter Refer a friend – who do you know who could be interested in a new role? When they are placed, you could recieve up to £1,500 for referring them Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more… The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.Job Description
Your role as Guest Relations Advisor
Putting the customer first, identifying the best resolution in line with the business
Composing thoughtful, personalised written responses to guest enquiries and complaints
Building sustainable relationships of trust through open and interactive communication with internal and external customers and colleagues
What you’ll bring…
Empathetic and positive approach
Clear, concise communication
Great time management skills
Competency on Excel, Word and email systems
A flexible work approach and an ability to work well in a team and independently
#LI-AP1
