Senior PMO Manager for the Lampard Inquiry

2 weeks ago

Basildon, United Kingdom NHS Mid and South Essex Integrated Care Board Full time

Job summary

THIS ADVERT IS ONLY OPEN TO THOSE CURRENTLY EMPLOYED BY MID AND SOUTH ESSEX, HERTFORDSHIRE AND WEST ESSEX, SUFFOLK AND NORTH EAST ESSEX ICBS, ESSEX PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST AND MID AND SOUTH ESSEX UNIVERSITY NHS FOUNDATION TRUST.

2 years secondment.

The three Integrated Care Boards covering the county of Essex (Mid and South Essex, Hertfordshire and West Essex, and Suffolk and North East Essex) are creating a new collaborative Inquiry Taskforce to manage and respond to the Lampard Inquiry. This statutory inquiry will review the deaths of mental health inpatients between 2000 to the end of 2023 in Essex. It will likely be far reaching, requesting evidence from families and service users, providers, and commissioners, within the health and care sector of Essex. It is likely to be emotive and deal with sensitive and confidential issues. Terms of reference for the inquiry are set out here Terms of Reference - The Lampard Inquiry - investigating mental health deaths in Essex

We are looking for highly motivated individuals, initially, to form the Inquiry Taskforce. It will be led by a newly created Deputy Director who will report directly to a pan-ICB Executive Group. The Deputy Director will be supported by a Senior PMO Manager and a dedicated administrator.

If you would like a further discussion, please do not hesitate to contact either: or

Main duties of the job

The Taskforce will co-ordinate information across the ICBs, gathering data from current and historic commissioning organisations. The team will link in with past and present employees, external stakeholders, members of the inquiry secretariat, and will need to report into ICB executive teams and boards.

You will need to be organised, persistent, patient, empathetic, and have excellent communication skills. The Team will be housed within the Clinical Leadership and Innovation Directorate of the Mid and South Essex ICB and the roles will be a mixture of remote and on-site working. You will be expected to travel to the 3 ICB headquarters, on occasion.

Some duties of the role are as follows:

Lead and develop PMO ensuring the implementation of robust processes and appropriate project management methodologies to prepare and respond to the Lampard Inquiry. Ensure timelines are adhered to, especially in relation to formal requests from the Lampard secretariat. Ensure effective monitoring, governance and evaluation of all projections, providing assurance to the Deputy Director, Executive Group, and Board of Directors, through preparation and presentation of reports. Through continuous stakeholder engagement, negotiation and influencing at a senior level, resolve specific difficulties associated with project deliveries.

Full details about the role can be found on the attached Job Description.

About us

Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications regardless of peoples age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability. We would also encourage applicants to raise any personal circumstances they would like us to be aware of so that we can consider possible adjustments.

Unfortunately, the organisation does not have a Sponsorship licence.

Job description

Job responsibilities

ROLE PURPOSE / SUMMARY

The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.

The ICS has a bold ambition to deliver improved outcomes for our population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.

You will lead project management oversight for the ICB Lampard Inquiry taskforce within the Clinical Leadership and Innovation directorate of the ICB. The directorate has a broad portfolio overseeing the delivery of core clinical services, medicines optimisation and all aspects clinical leadership.

The Lampard Inquiry is a statutory public inquiry, investigating the circumstances surrounding the deaths of mental health inpatients within the Essex area over the last 20 years. You will report directly to the Deputy Director for the Inquiry taskforce. The role will support 3 ICBs (Mid and South Essex, Hertfordshire and West Essex, and Suffolk and Northeast Essex) but will be hosted by the MSE ICB. The role is critical in supporting the 3 ICBs prepare and respond to their statutory responsibilities regarding the Lampard Inquiry.

The role will be a combination of hybrid and face-to-face working with the main offices being based at Phoenix House in Basildon. Depending on resource, you may be required to support PMO for the wider ICB.

COMPETENCY BASED KEY DELIVERABLES

Lead and develop PMO ensuring the implementation of robust processes and appropriate project management methodologies to prepare and respond to the Lampard Inquiry. Ensure timelines are adhered to, especially in relation to formal requests from the Lampard secretariat. Ensure effective monitoring, governance and evaluation of all projections, providing assurance to the Deputy Director, Executive Group, and Board of Directors, through preparation and presentation of reports. Through continuous stakeholder engagement, negotiation and influencing at a senior level, resolve specific difficulties associated with project deliveries. Establish and maintain necessary structures to support the Project Management function. Identify key areas of resource need and gaps and mitigate for these. Have excellent communication skills with the ability to move between different teams and systems to achieve clear outcomes in a timely fashion. Identify, manage and escalate key risks as appropriate. Be responsible and accountable for decisions made during the course of their duties, escalating significant issues where appropriate. Contribute to setting long term strategy ensuring the aims and objectives of the organisation/system are embedded and progressively built upon within the setting of the strategy, as well as taking responsibility for the implementation of one or more plans which align to this strategy Management of multiple members of staff as required. Management of multiple senior members of staff Accountable and responsible for multiple budgets and or income streams of delivery Demonstrate and deliver acute business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors. Person Specification

Experience

Essential

Substantial experience of working at a senior level in the specialism Experience of leading, managing and delivering significant change projects involving stakeholders Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be highly complex, sensitive or highly confidential Experience of negotiation with senior stakeholders which may include difficult and controversial issues, presenting complex and sensitive information to large and influential groups

Qualifications

Essential

Relevant Masters degree or extensive knowledge, skills and experience to equivalent level OR Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience Project Management Qualification or equivalent level of experience OR Management qualification or equivalent level of on the job experience Evidence of continuing personal development

Knowledge / understanding

Essential

Advanced knowledge of relevant systems and procedures In depth understanding of policies and practices within required field of work An in-depth understanding of health care provision and awareness of current NHS policies and priorities

Partnership Working / Leadership Management

Essential

Can demonstrate partnership working and the understanding of how and when partnerships should be built, navigating and understanding local, regional and national political positions in order to solutions that span across multiple stakeholders Provide effective, inclusive and compassionate leadership across own areas of responsibility, ensuring all voices are heard and creating and nurturing a culture where staff feel safe to speak up Role model core behaviours including equity and diversity and maintaining a professional image at all times Able to persuade and influence in areas of conflict Flexible and adaptable to meet deadlines

Other

Essential

Personal qualities of integrity, adaptability and motivation Personal attributes include emotional intelligence, resilience, tenacious and agility and flexibility, able to respond to competing demands as they arise Ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working

Skills

Essential

Well developed interpersonal and communication skills with staff at all levels using from the full range of methods as appropriate Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook Able to make decisions autonomously, when required, on difficult issues and often to changing timescales. Demonstrates ability to use sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate Demonstrable ability to prioritise own work and teams workload considering conflicting priorities and tight deadlines Demonstrable ability to provide informative reporting to Senior Management on progress against operational outcomes and associated impact Excellent data analysis and interpretation skills involving highly complex data, with outstanding analytical and problem-solving skills

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