Children's Unit Ward Clerk
3 months ago
Job summary
Working Part time : 33.50hours per week
1 part time: shift pattern to be agreed to cover working days of 07:30-20:00.
We have an exciting opportunity for 1 Ward Clerk to work within our current Children's Unit and join us moving into our brand new state of the art Women and Children's building in 2025. In this role the post holders will be the friendly face to greet our patients and families and carry out administrative duties.
The successful applicants will be highly motivated and enthusiastic, previous experience of working in an administrative role is essential.
Main duties of the job
You must be able to work using your own initiative, but also as part of a team. You will have excellent verbal and written skills, and the ability to communicate effectively with staff of all levels. Organisational skills and a keen eye for accuracy and detail are essential for this role.
What this Opportunity means:
The successful post holders will complete duties including making appointments, managing and preparing clinics, receiving and making telephone calls, while working with a varied group of staff. Work within a friendly and supportive working environment Excellent holiday entitlements 27 days + bank holidays rising to 33 after 10 years' service (pro rata) Staff support, health and wellbeing opportunities & other employee benefits
About us
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
The Countess of Chester Hospital: providing 438 general and acute beds. Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility. Tarporley War Memorial Hospital: a base for community services which serve the local rural population.The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.
The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.
Job description
Job responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person Specification
Qualifications
Essential
Educational qualifications in English and numeracy.
Desirable
IT qualification
Knowledge and Experience
Essential
Previous customer service experience
Desirable
Experience of EPR system Previous NHS/Health Care environment experience-
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