Deputy Practice Manager

3 weeks ago


Pudsey, United Kingdom West Leeds Family Practice Full time

Job summary

We are looking for a Deputy Practice Manager for our GP surgery. The ideal candidate should have a passion for the job, good people skills, a good grasp of IT and common software, be flexible in working hours, and be able to get on with people and be a good negotiator. The candidate will receive training on the job and be part of a well-respected, high-achieving practice.

If you are a self-motivated, disciplined individual who can take ownership of the efficient day-to-day running of the service, supporting your Practice Business Manager and working as a key member of the Management Team, then we would love to hear from you. Please apply on NHS Jobs with a cover letter outlining your experience and suitability for the role.

Main duties of the job

As a Deputy Practice Manager, you will be responsible for supporting the Practice Business Manager in the day-to-day operations of the practice.

You will be involved in a wide range of activities, including HR, business planning, handling financial systems for the practice (including payroll), selecting, training, and supervising non-clinical staff, developing and supervising appointment systems that work well for patients and clinicians, ensuring accurate records are kept, and liaising with local health organizations such as the ICB . You will also be responsible for developing strategies for the practice on issues such as computer systems and security, expanding or changing services, and long-term services.

About us

West Leeds Family Practice is a forward thinking professional organisation, we have an opportunity for the right candidate to join our outstanding GP Practice. We are a high achieving QOF Practice.

We have 21,000 patients and a large team of GP's Nurses HCA and administration.

We are a Training Practice for both GP Registrars and Leeds University Medical Students.

We have the following in house services for our patients:

1. Family planning service providers for both Implants and Coil devices

2. Minor surgery including joint injections

3. Paramedic home visiting team support

4. Pharmacy Team including PCN Pharmacist support

5. Social Prescribers and Occupational Therapists

6. Physio First service

7. Ultrasound scanning

8. Community Matron support and Frailty Nurse support

Job description

Job responsibilities

To assist the Practice Business Manager in running the non-clinical team including workload, resources, policies and development.

To pro-actively monitor performance and quality standards within the Practice and the patient impact.

To manage and lead the administration team and workload responding to any known or unknown changes.

To recruit, induct, retain and develop a multi skilled, change ready team.

To oversee the claims process for work undertaken as part of enhanced, national or local services including prescriptions.

To support the Practice Business Manager in ensuring the practice fully utilises designated HR, compliance and quality systems.

To produce and oversee rotas checking compliance to ensure sufficient clinical and administrative cover for the opening hours of the practice.

To be the first line of response for premises and IT issues

Person Specification

Experience

Desirable

Experience of working in a GP Practice is ideal but not essential.
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