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Apprentice Health Records Clerical Officer
2 weeks ago
Job summary
To achieve an apprentice standard (Key Skills, Certificate/Diploma and Technical Certificate) within the specified time frame. Attend all of the training sessions for the programme whenever necessary. Undertake any necessary home work during the length of the course.
To assist the department in the provision of the broad range of services provided, working under the supervision of the department Apprentice is expected to expand and broaden their skills and abilities. Nonetheless, they must operate at all times under the direct supervision of a senior member of staff, unless operating according to agreed procedures that have been approved by the manager.
Main duties of the job
Support with preparation of patient documentation for inpatient and out patient activity
Support with the creation of patient records
Support with the pulling, preparing, retrieving of patient records
Support with the Subject Access Request Team
Maintain working relationships with colleagues, communicate effectively with patients, colleagues and external organisations.
Deal with queries face to face, electronically or via phone.
About us
Walsall Healthcare offers a host of support for colleagues across the Trust, for career development opportunities and health and wellbeing. Working as part of our Health Records Library team, you will be a valued member of our Digital Technology Services Directorate, at Walsall Healthcare NHS Trust. At Walsall Healthcare, we pay all our apprentices national minimum wage, as per age.
Job description
Job responsibilities
Health Records Library operates 24/7, 365 days per year. You will have the benefit of working as part of a large, supportive team but are also expected to show initiative, work independently and demonstrate consistently high standards. Being flexible in approach and having an awareness of the need for confidentiality and integrity is vital in this role. You will be able to work in a calm organised way with the ability to multi-task. You must be confident, friendly and able to work in a very busy environment.
Person Specification
Essential
Essential
2 x GCSE's or equivalent Experience of using Microsoft Office
Desirable
Develop own skills and knowledge Understanding of information governance
Knowledge
Essential
Knowledge of confidentiality and data protection
Desirable
understands confidentiality
Other
Essential
Knowledge of health and safety
Desirable
Support equality and diversity
Communication
Essential
Good communication skills
Desirable
Good customer service skills-
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