Course Advisor

1 month ago

Manchester, United Kingdom The University of Manchester Full time

The University of Manchester is recognised globally for its pioneering research, outstanding teaching and learning, and commitment to social responsibility. With over 12,000 colleagues and 550,000 alumni from 190 countries, when you join our University, you become part of a truly diverse and global community.

Our high-quality education is designed to meet world challenges and employability goals, ensuring our students and organisational partners benefit from the best teaching, learning and technological advances in a way that is engaging, enriching, and impactful. Through our ambitious expansion in flexible and transnational education, we will enable transformative learning regardless of place, pace and pathway – making a difference locally, nationally and internationally. Technology continues to revolutionise the way we learn, and with a growing portfolio of flexible learning delivered online, and through blended and transnational education, it’s an exciting time to join the team.

Our Course Advisors form the Student Recruitment Team and sit within the Marketing and Recruitment Team, working closely with the Marketing Officers, Digital Marketing Officer and Content Assistants. They are the first point of contact for all enquiries relating to online and blended learning, positively shaping prospective students’ experience from day one. As a Course Advisor, you will guide individual learners and corporate sponsors through the wide range of flexible learning options available at the University of Manchester, ensuring they feel supported at every step. You'll also collaborate closely with key stakeholders to align recruitment efforts with business goals while prioritizing the student experience. 

With your excellent written and verbal communication skills, you will encourage and proactively nurture qualified prospective students to apply. You will engage with them at all stages through to enrolment, offering guidance and support, and making them feel part of our global community. You’ll demonstrate tenacity, working to commercial targets and will draw on your experience to develop and implement recruitment and conversion campaigns. The ideal candidate will be confident analysing data, identify trends and developing strategies to support student recruitment across our portfolio of courses. You’ll be highly motivated with exceptional listening skills, demonstrating confidence at organising and presenting online and in-person events, balancing the demands of multiple prospective students whilst offering a first-class service.

Passionate about education, you’ll want to help people reach their learning goals so they can make a difference and succeed in the world. 

The position is tenable immediately. 

What you will get in return:

Fantastic market leading Pension scheme Excellent employee health and wellbeing services including an Employee Assistance Programme Exceptional starting annual leave entitlement, plus bank holidays Additional paid closure over the Christmas period Local and national discounts at a range of major retailers

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