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Transformation Programme Manager

3 months ago

Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

Job summary

This role of Transformation Manager will focus on the complex discharge processes at NWAngliaFT. The successful candidate will support internal NWAFT process improvement and provide a conduit to improvement where the process involves system partners and will be jointly supported by NWAngliaFT and the Home First Programme. The Strategy & Transformation Team (S&T) sits within the Corporate Division of North West Anglia Foundation Trust (NWAFT), under the management of the Deputy Chief Strategy and Transformation Officer.

The S&T team is currently recruiting towards an established long-term team, incorporating Strategy and continuous Improvement. It provides comprehensive support to, and assurance of, major improvement programmes of work across the trust. Ownership and responsibility for delivering these programmes sits within the Clinical Divisions, however the S&T team function is to support and accelerate improvement, enable change processes, working on continuous improvement to achieve these goals.

You will demonstrate effective programme and project management skills, with a credible background of successful improvement realisation, ideally in a health care setting. Knowledge of current project management techniques, methodologies, benchmarking and using best practice that can be translated and applied from the NHS and elsewhere is essential.

Main duties of the job

You will work to develop and embed a culture of continuous improvement within the teams they support, leading through role modelling best practice. Key relationships will need to be developed with clinical divisional operational, management and work stream leads to ensure that programmes are delivered smoothly and to a high standard, with clear objectives and realisable benefits and outcomes.

The main goals and objectives are as follows

Delivery of the restart and return operational process for NWAFT and system partners

Improvement actions to reduce the lost capacity.

Working with information services develop the discharge dashboard to enable accurate reporting and analysis of complex pathways and associated length of stay. This will include any benefits realisation from improvement work and data submission as required

Report progress and improvement data to the Home First Programme Board

Improve and simplify the current complex discharge processes at NWAFT , linking into improvement colleagues and stakeholders within the Back on Track Programme

Assess the E-Track operability and work alongside EPR colleagues to map tech processes. This may involve E-Track changes to maintain current operability

Support the enablement of a digital solution within NWAFT, liaising with digital/ tech colleagues and supporting/ training discharge colleagues/ wards on it use. Measure benefits.

Establish a stakeholder "huddle" to engage and rapidly improve.

About us

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff); Membership of the NHS Pension Scheme: Flexible working opportunities. Enhanced hourly rates for unsociable hours night shifts, weekends, bank holidays. Opportunities for career development and training to help you progress in your role. Wellbeing support and activities to promote a healthy work environment. Access to our in-house physiotherapy service. On-site canteens offering subsidised meals. Subsidised staff parking (currently free). Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Job description

Job responsibilities

Please see attached detailed Job Description and Person Specification for more information regarding this role.

Person Specification

Education and Qualifications

Essential

Bachelor's degree or equivalent level of knowledge, experience and skills Training or experience in Programme / Portfolio Management Formal training Six Sigma (minimum Green Belt) and Lean or equivalent experience Formal training in Quality, service improvement and redesign or equivalent experience

Desirable

Master's degree or equivalent level of knowledge, experience and skills Project Management Qualification eg Prince 2 Practitioner Leadership course or qualification

Experience & Knowledge

Essential

Experience of influencing (multidisciplinary) teams Experience of Programme Management working with multidisciplinary teams Experience of Programme Management including reporting and tracking of action plans Experience of leading and delivering on significant change projects in a complex organisation Experience of effective management of a team Working with sources of benchmarking opportunity and use to inform decision making Working with key stakeholders from multi-disciplinary backgrounds to achieve results and positive culture of delivery Achieving results from staff under direct and indirect control In depth knowledge of Lean and the methodologies which underpin it Able to provide subject matter expertise on transformational change, project management, structured problem solving and data analysis Clear understanding of the processes involved in scheme/project delivery and governance Demonstrable track record of achieving high standards and delivering objectives

Desirable

Clear understanding of NHS management and reporting requirements Experience of working within a team dedicated to service improvement Knowledge of health intelligence, benchmarking and data sources

Key Skills

Essential

Excellent communication skills including oral and written and with different staff groups Ability to analyse and act upon complex information from various sources Strong planning and organisational skills Ability to work effectively in a fast-paced environment Able to prepare reports that are lucid, informative and persuasive Ability to effectively hold to account and recognise when to escalate Proven ability to initiate, implement and drive processes on an organisation-wide scale Ability to meet deadlines and turn round work to short timescales Able to co-ordinate and prioritise tasks