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SECONDMENT - Case Coordinator

2 months ago

London, United Kingdom St Mungo's Full time

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives? 

This is a 9 month secondment role. 

The St Mungo’s Pan London Rough Sleeping Teams provide a rapid response service, intervening to ensure no one needs to sleep rough, our work is ongoing, and we are currently looking for a Coordinators to join one of our Staging Post Accommodation services. The No Second Night Out (NSNO) service ensures those at risk of rough sleeping can be directed to services suitable to their immediate, medium and longer-term needs. In the role of Case Coordinator, you will work flexibly to support clients where they need us the most by: 

  • Playing a central role in coordinating the day to day case work of the team to ensure high quality personalised casework. 

  • Working in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients move on from the service into the appropriate accommodation with the correct support in place. 

  • Providing line management, support and supervision to Assessment and Reconnection Workers. 

In this non-shift role, you will work mainly within normal office hours Monday – Friday, however, on occasion you may be asked to work flexibly in order to support the team or a particular client on an evening or weekend. 

About you 

We are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives. We encourage you to apply if you can demonstrate: 

  • Your experience of communicating, liaising and negotiating with internal and external stakeholders. 

  • Your experience of client case management and the ability to provide reconnection advice to clients experiencing homelessness. 

  • The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach. 

  • Good organisation and prioritisation skills with the resilience to achieve and meet agreed outcomes. 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. 

How to apply 

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website. 

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10 am on Monday 02 September 

Interview and assessments on: TBC