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Medical Secretary
4 months ago
Job summary
An exciting opportunity has arisen within the Gastroenterology and Hepatology Department at Peterborough City Hospital. We are looking to recruit an enthusiastic and motivated individual to join our very busy and dedicated admin team.
The successful candidate will provide administrative support to the Senior Medical Secretary and clinical team within the Department and also ensuring the provision of an effective, efficient and professional service for our patients.
Main duties of the job
The post holder will be expected to perform a high level of secretarial and administration tasks within the department. You will need to be able to work efficiently, with a high degree of accuracy and work flexibly and confidentially across the Trust independently and as part of a team liaising with colleagues at all levels.
You will have good communication skills and will be responsive to the needs of the service. You will be a point of contact for patients, speciality teams and other departments for all enquiries relating to patient admissions. You will be responsible for the tracking of patient pathways in accordance with the National targets.
About us
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff); Membership of the NHS Pension Scheme: Flexible working opportunities; Enhanced hourly rates for unsociable hours night shifts, weekends, bank holidays; Opportunities for career development and training to help you progress in your role; Wellbeing support and activities to promote a healthy work environment; Access to our in-house physiotherapy service; On-site canteens offering subsidised meals; Subsidised staff parking (currently free); Free Stagecoach Bus Travel to and from work within Cambridgeshire and PeterboroughWe strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Job description
Job responsibilities
Please see the attached job description and person specification for further information relating to this role.
**If you are and overseas candidate wishing to apply and would require sponsorship, you can determine the likelihood of obtaining a CoS for this post by assessing your circumstances against criteria specified on the website**
Person Specification
Education and Qualifications
Essential
Educated to GCSE level standard English Language at Grade A - C (or equivalent)
Desirable
NVQ Level 2 in Business Administration or Customer Service or equivalent experience or willing to undertake NVQ level 2 ECDL/ICDL Certification or equivalent Typing Qualification
Experience
Essential
Experience of meeting regular targets and deadlines Experience of dealing with the general public and/or patients
Desirable
Experience of working in a health care environment Experience of using hospital systems including PAS, e-track, ICE Experience of hospital outpatient administration processes
Knowledge
Essential
Knowledge and understanding of Data Protection, Patient Confidentiality and Information Governance
Desirable
Understanding or awareness of national and local OP targets including 18 week RTT and Cancer targets. Understanding of NHS administration services and processes
Skills
Essential
Proficient in using Microsoft Office Excel, Word and Outlook Good written communication skills Confident in liaising with the general public, and/or patients, carers, visitors, Trust staff at all levels and various external organisations including GP Practices and Prison Services Ability to operate effectively as part of a team Ability to work on own initiative and prioritise work Able to demonstrate initiative, innovate, be proactive and work unsupervised
Desirable
Ability to use NHS IT patient tracking and administration systems Able to audio type
Aptitudes
Essential
Attention to detail and neat presentation of work Motivated and enthusiastic with ability to meet set targets often working under pressure. Able to establish and maintain effective working relationships with a wide range of clinical and other administrative staff across a wide range of clinical specialties Flexible approach to work