Medical Secretary

4 months ago


Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

We are looking for a self-motivated, flexible, hardworking individual to become an integral part of a busy team within the Head and Neck department.

Your duties will include secretarial support to the Consultants, audio typing of correspondence, preparing for clinics and dealing with telephone enquiries and a variety of other secretarial duties as well as managing the daily workloads. In addition, you will be required to assist in the timely management and validation of patient pathways.

Previous experience of the Ophthalmology Department is desirable. Previous secretarial experience and experience of working with the general public and or professionals is essential. You must have good communication skills with patients and colleagues at all levels and a flexible approach to your work.

The post holder will be expected to perform a high level of secretarial and administration tasks within the Head and Neck department. You will need to be able to work efficiently and accurately and work flexibly and confidentially.

You should have good written and oral communication skills and function well as part of a team, liaising with colleagues of all levels, using your own initiative and ability to prioritise work to achieve deadlines. You will need to be competent in a range of IT packages, including MS Office.

You will be a point of contact for patients, speciality teams and other departments for all enquiries relating to patient admissions. You will be responsible for the tracking of patient pathways in accordance with the national targets.

The role of Medical Secretary is interesting and varied and offers the opportunity to develop further.

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

**Benefits to you**:

- 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
- NHS Pension Scheme:

- Flexible working opportunities;
- Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Career development and training;
- Wellbeing support and activities;
- In-house physiotherapy Service;
- On-site canteens with subsidised meals;
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

For more details on the main responsibilities please refer to the attached Job Description and Person Specification.


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