Deputy Head of Quality

1 month ago

Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

Job summary

East of England Provider Collaborative

The collaborative consists of the following providers of specialist mental health and learning disability care:

Cambridge and Peterborough NHS Foundation Trust (CPFT) Central and North West London NHS Foundation Trust (CNWL) East London NHS Foundation Trust (ELFT) Essex Partnership University NHS Foundation Trust (EPUT) Hertfordshire Partnership University NHS Foundation Trust (HPFT) Norfolk and Suffolk NHS Foundation Trust (NSFT)

The Provider Collaborative is engaging with strategic partners, service users and carers across the region in establishing and leading the development of the new models and pathways of mental health care. All members have made a commitment to:

Put service users at the heart of all decisions. A genuine commitment from all parties to make the new arrangements work. Open dialogue, honesty and information sharing. Share risks as well as benefits.

The EoEPC employs a delegated budget from NHSE to fund the services detailed below through Lead Provider arrangements for the whole of the East of England geography. Additional services will be included over time.

In order to deliver Lead Provider roles and responsibilities, a single Transformation and Commissioning Team (TACT) has been established responsible for:

Strategic planning and service development Clinical oversight and quality assurance Contractual, financial and informational oversight

Main duties of the job

We are looking for someone who holds patient experience as central to their practice as a registered mental health professional.

The vital role of a Deputy Head of Quality within the East of England Provider Collaborative encompasses both Quality Assurance and Quality Improvement. Ensuring that the care received by people in Specialised Mental Health Services are of high quality.

We are looking for an engaging, enthusiastic, and experienced leader who can build robust relationships with a variety of providers and other stakeholders in both statutory and non-statutory organisations, so as to drive forward the Provider Collaborative quality agenda.

About us

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult and Older Peoples Mental and Physical Health, Forensic & Specialist Mental Health, Learning Disabilities, Primary Care and Liaison psychiatry, Substance Misuse, Social Care, Research and achieve our goal, we look to recruit high calibre candidates that share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities.

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

To provide strong and visible leadership across the Collaboratives six Trusts, in developing and implementing policies and approach for a single unified quality assurance framework that provides compliance monitoring and reporting to the Collaborative to deliver the agreed clinical outcomes and improvements to services and patient experiences. The post holder will adopt a proactive outward facing role with local commissioning quality leads, NHSE, CQC and other provider collaboratives to ensure wider quality surveillance processes are in place that reduce duplication, enable sharing of lessons learnt and best practice and move towards one integrated quality assurance system. Working with the Head of Quality and other designated leads, seek assurance and monitor compliance in relation to quality KPI dashboard, QSIS, CQC regulatory requirements, clinical policy and guidance and best available clinical evidence. To work in partnership with clinical and quality leads in providers and local commissioners, ensuring the quality assurance and reporting framework is effectively communicated and understood by NHS and Independent Sector providers, and local commissioners. To provide line management and development of a team of Case Managers, and the Participation and Engagement team within the Commissioning Hub To ensure opportunities for learning and development are systematically captured and shared across Collaborative system. To deputise for the Head of Quality and or represent the TACT Quality agenda at regional meetings and forums.

Due to the role being across the East of England the nominated base can be negotiable.

Person Specification

Education / Qualifications

Essential

Registered Mental Health/Learning Disability Nurse or other registered health or social care professional Educated to Masters level or equivalent level of experience. Recent / current experience of Professional Development

Experience

Essential

Significant experience in a senior role in an NHS or independent sector provider or commissioning organisation Significant experience within a senior level in a clinical directorate or commissioning team leading on clinical risk management and quality assurance. Policy developing policy Expertise of working with a wide range of stakeholders including the local authority, NHS and independent healthcare providers Experience of working within complex healthcare settings and multiple stakeholder groups. Significant experience of clinical leadership, negotiation, collaboration and facilitation.

Desirable

Clinical experience within a mental health setting

Skills & Abilities

Essential

Ability to develop and maintain communication with people about difficult and complex matters and/or in difficult situations, varying language and style as appropriate. Ability to operate effectively in clinical academic operational environment with multiple stakeholders Ability to analyse a range of complex quality data and formulate action plans

Knowledge & Understanding

Essential

Clinical expert, with extensive knowledge of contemporary clinical services and national policy especially in relation to quality assurance and professional practice. Understanding of current NHS policy ICS and provider collaboratives and the implications for engagement with all stakeholders

Desirable

An understanding of NHSE/I plans for specialist mental health services and the role regions play

Other

Essential

Travel independently around the region Willingness to be flexible in approach and attitude Excellent attention to detail

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