Current jobs related to Boutique Manager - Horley - MONSOON

  • Fragrance Retail Specialist

    1 week ago

    Horley, Surrey, United Kingdom Jo Malone London Careers Full time

    At Jo Malone London, we are looking for outstanding individuals to join our team as Fragrance Experts. This role offers a unique opportunity to work in a dynamic retail environment and provide exceptional customer service to visitors from across the globe.The primary responsibility of this role is to deliver outstanding customer experiences, exceeding...

  • Sales Consultant

    1 month ago

    Horley, United Kingdom Jo Malone London Careers Full time

    We have several opportunities for outstanding people to join Jo Malone London as Fragrance Experts, or Stylists as we like to refer to them - who bring the brands generosity to life within our boutiques through exceptional customer service.Fragrant fun, curiosity and kindness are key.Working as part of our Gatwick Airport based Travel retail team you will be...

  • Luxury Sales Associate

    1 week ago

    Horley, Surrey, United Kingdom Jo Malone London Careers Full time

    Join us at Jo Malone London as a Luxury Sales Associate and embark on a career journey that combines excellent customer service with expertise in luxury fragrances.Your primary responsibility will be to provide an exceptional customer experience, understanding individual sales and service goals, and achieving them through exceptional performance.You will...

  • Customer Experience Ambassador

    7 days ago

    Horley, Surrey, United Kingdom Estee Lauder Full time

    About the Role:As a Service Experience Ambassador, you will be responsible for elevating execution standards of brand services through the delivery of the Service Accreditation Programme. This includes ensuring teams can deliver our signature high-touch service, both in-store and virtually.**Key Responsibilities:**Drive and elevate execution standards of...

  • Customer Experience Ambassador

    3 weeks ago

    Horley, Surrey, United Kingdom Jo Malone London Careers Full time

    Customer Experience Ambassador Role at Jo Malone LondonWe are seeking charismatic individuals to join our team as Customer Experience Ambassadors. As part of our Travel retail team, you will work within one of the most dynamic retail environments, located in stores of our retail partner World Duty Free.The primary focus of a Customer Experience Ambassador is...

  • Luxury Retail Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom Jo Malone London Careers Full time

    Luxury Retail Specialist Position at Jo Malone LondonWe are seeking skilled professionals to join our team as Luxury Retail Specialists. As part of our Gatwick Airport based Travel retail team, you will work within one of the most dynamic retail environments, located in stores of our retail partner World Duty Free.The main responsibility of a Luxury Retail...

  • Fragrance Expert

    3 weeks ago

    Horley, Surrey, United Kingdom Jo Malone London Careers Full time

    Fragrance Expert Opportunity at Jo Malone LondonWe are seeking talented individuals to join our team as Fragrance Experts. As part of our Travel retail team, you will work within one of the most dynamic retail environments, located in stores of our retail partner World Duty Free.The primary responsibility of a Fragrance Expert is to provide outstanding...

  • Customer Service Ambassador

    2 weeks ago

    Horley, Surrey, United Kingdom Estee Lauder Full time

    Job OverviewEstee Lauder is seeking an experienced Customer Service Ambassador to join our team. This role offers a competitive salary of $60,000 - $75,000 per annum, depending on experience.About the Position:The Customer Service Ambassador will be responsible for driving and elevating execution standards of brand services primarily through the delivery of...

  • Beauty Service Coach

    2 weeks ago

    Horley, Surrey, United Kingdom Estee Lauder Full time

    Job SummaryWe are seeking a talented Beauty Service Coach to join our team at Estee Lauder. This is a full-time position that offers a competitive salary of $70,000 - $90,000 per annum, depending on experience.About the Role:The Beauty Service Coach will be responsible for driving and elevating execution standards of brand services primarily through the...

  • Service Experience Leader

    2 weeks ago

    Horley, Surrey, United Kingdom Estee Lauder Full time

    Job DescriptionWe are seeking a highly skilled Service Experience Leader to join our team at Estee Lauder. This is a full-time position that offers a competitive salary of $65,000 - $80,000 per annum, depending on experience.About the Role:The Service Experience Leader will be responsible for driving and elevating execution standards of brand services...

Boutique Manager

3 months ago

Horley, United Kingdom MONSOON Full time

Hours / Duration:

40 Hours Per Week

Our story begins with one man and his vision, to bring vibrant colourful and hand-crafted artisan clothes from faraway places to the markets of London. We are a lifestyle brand, passionate about connecting contemporary designs with a network of craftspeople, creating unique collections to be cherished.

In 2021, we launched our brand-new concept Monsoon Boutique Stores – a bold new expression of Monsoon, taking us back to our roots and celebrating the joy and colour that is so rich in our heritage.

We have an exciting, brand-new Monsoon Fashion Boutique Store opening in Gatwick Airport and are looking for an exceptional Boutique Manager to join our team.

This role is based within Gatwick Airport; therefore, all applicants must be 18+ and able to work varied shifts across airport trading hours (4am-10pm)

Successful candidates will be required to complete a basic background check (CRC) and be able to provide a detailed education/employment history spanning the last 5 years prior to starting their employment.

What are we looking for in you?

Experience within a boutique environment at manager level, able to deliver an independent boutique experience within a well-known high-street brand. Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do. A confident leader, able to inspire, lead by example, and bring the boutique to life Possess strong business acumen and creative thinking Able to communicate openly and effectively, fostering relationships both internally and externally across the business A solution driven individual, demonstrating passion, drive and resilience, with a can-do approach to support the store and develop the team to reach their full potential

In this role you will…

Deliver and drive an exceptional customer experience instore – ensuring the highest service standards are always delivered, paving the way for the Monsoon Boutique stores across the business. Drive the overall performance of the store, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunities. Ensuring your team are motivated and knowledgeable, supporting them to achieve excellence in their roles Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal Ensure an inclusive environment, promoting equality and kindness within your team

Joining us, your benefits would include

A competitive salary and exciting bonus scheme A Staff uniform allowance – enabling you to have fun wearing our products Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home An additional day’s holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today.

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.