Governance Lead

The role

Governance Lead – 12-month Fixed Term Contract

Preferably Manchester, Open to London or Nottingham - Hybrid Working

Competitive Salary plus benefits

Role

The Delivery Office is at the forefront of ensuring that all projects and changes within the business are not only well-governed but also deliver exceptional value. This is not your typical PMO role; we are seeking a proactive and detail-oriented individual who can orchestrate the prioritisation of projects and resources, aligning them with our strategic business objectives.

As a key player in our team, you will thrive in an environment where ambiguity is the norm, and speed is essential. Your solution-focused mindset will be crucial as you manage existing processes while leading the transition to new, innovative ways of working.

What will you be doing?

· Championing our ever-evolving Delivery Framework: Ensure adherence, maintenance, monitoring, and updating of all program details, including:

o Timelines

o Resource levels

o Risk and issue logs

o Reports

o Document Review cycles

o Assumptions and dependencies

o Stage gate reviews

o Additional PMO activities as required

· Resource Management Expertise: Provide vital support in:

o Quarterly forecasting and resource allocation

o Analysis of resource utilization

o Tracking vacancies and contracts

o Managing onboarding, offboarding, and inductions

o Allocating OCAT to programs

· Insight-Driven Reporting: Not just running reports, but identifying insights and driving actionable improvements in:

o Delivery status

o Lessons learned

o Continuous improvement initiatives

o Other reporting activities as necessary

· KPI Awareness and Support: Contribute to monitoring and supporting key performance indicators that drive our success.

What We Offer:

· The chance to work with a team with record engagement scores, dedicated to excellence and who aim to have a balance of fun with driving valuable outcomes.

· The team is led by the APM PMO of the year 2022 winner; it’s an opportunity to learn but also to work in a collaborative and innovative work environment where your ideas will be valued.

· A super hybrid working pattern with team get togethers in London or Manchester at least quarterly.

If you are ready to take on a critical role that shapes the future of our projects and the success of our business, we want to hear from you Apply now and be part of a team that values creativity, accountability, and impactful results.

What are we looking for?

· 2+ years’ experience in a programme or project related field ( project manager, senior PMO)

· Self-starter with ‘can do’ approach, able to work independently and as part of a team in a dynamic, fast-paced environment.

· Exceptional organisation skills, with the ability to being flexible and adaptive, pivoting priorities to meet multiple conflicting project demands.

· Strong communication both written and verbal and collaboration skills – ability to work effectively across internal and external teams. We always focus on the Why on every new engagement.

· Ability to influence and drive improvements to project quality and ensure alignment with DCC standards and methodology.

· Demonstrable experience of working in a similar programme and project environment within a technology industry

· Competent in using Microsoft suite of tools including Outlook, Word, PowerPoint, SharePoint, Excel, Teams and working knowledge of MS Project

Desirable

· Experience of using a PPM toolset to manage plans, resources, risks and issues.

· Knowledge of project management practice.

Person Specification

· Excellent organisation skills – managing own tasks and those of other team members.

· Work collaboratively with external stakeholders/Users/Customers.

· Solution focused – Not just finding problems but solving them strategically by getting to the root cause

· Growth mindset – Looking for opportunities to improve.

· Effective communicator – both written and spoken, communicating clearly not just what but also why and how you do things.

· Comfortable working in a fast-paced environments.

Whilst this may be a 1-year fixed contract to cover Maternity leave opportunities for permanent roles often open up.

About the DCC:

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.

Company benefits:

The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

If there are any questions you’d like to ask before applying, please contact or complete your application, so we can learn more about you. Your application will be carefully considered, and you’ll hear from us regarding its progress.

Join the DCC and discover the power of you.

What to do now

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

As a Disability Confident member, DCC is committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, need a copy of this job advert in an alternative format, or have any other questions you’d like to ask before applying, please contact

Capita Opportunity Statement:

The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves, and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you.

Smart together

Our values and behaviours

Make a difference

We believe in our purpose. Together, we work as one team, always looking for ways to improve and support DCC’s role in a low-carbon future.

Act with integrity

We treat everyone with kindness, consideration and respect. We keep our promises to our customers. And if something doesn’t feel right, we speak up.

Be accountable

You can depend on our word. We’re clear about our roles and we take the initiative, while respecting the processes we have in place.

Rewards & Benefits

Get perks that work

Personal Development

Our training and development opportunities help you be your best self – from regular 1-2-1s all the way up to professional qualifications.

Group income protection

Provides a continuous income if you're unable to work due to illness or injury for more than 26 weeks.

Pension Plans

Our Capita Choice partners will match the salary contributions you make to your pension up to 5%, depending on your plan and time with us.

Flexible Holidays

Need more time off? Increase your standard 25 days of leave by buying extra to rest, spend time with family or satisfy your wanderlust.

Cycle to Work Scheme

We’re big on keeping things green. If you want to cycle to work, we'll loan you the gear through salary sacrifice to make it tax-efficient.

Flexible working

As we all transition to a new normal, we can help you find the hybrid working pattern that suits you and your team best.