Duty Manager

3 weeks ago

London, United Kingdom St Ermin's Operating UK Limited Full time

We are looking for an experienced Duty
Manager to join the team here at St Ermin’s Hotel.



 



If you want to work for one of the best places in
hospitality, multiply the fun, love and energy we have at our workplace, we
would love to hear from you.



Looking after our people is all that we care about. We are a
London living wage, Workplace Mental health-chartered Employer and consistently
voted as one of the Best Places to Work in Hospitality.



When you join us, you will become a vital member of our
team. You will not only support us in delivering breath-taking hospitality to
our guests but also to create a workplace that becomes a role model to others.




What do you get in Return?



  • Great salary and service charge – The more we make, the more
    you make
  • Fun, Love & Energy – Not just a slogan, it’s just who we
    are.
  • The best staff canteen in London – Breakfast, Lunch &
    Dinner.
  • Range of benefits from Private medical cash plan to
    discounts in hundreds of outlets for shopping. Too many to list here :)
  • Worldwide discounts for you, friends, and family in all the
    Marriott hotel brands.
  • An opportunity to experience and collect great memories
    which will last with you forever.


 



As a Duty Manager, you will ensure to deliver warm, gracious, individual service
to every guest following the St. Ermin’s guidelines and procedures as well as
the Marriott standards.  Embracing and
displaying the St Ermin’s culture of Fun, Love and Energy.



 



What will you be doing?



  • Responsible for the overall smooth running of the operations.
  • Responsible for managing and developing the Reception and Switchboard
    team members.
  • Drive the team to achieve KPIs set for the department.
  • Be the first point of contact for guest feedback and complaints and work
    collaboratively with all other departments to ensure guests receive seamless
    service throughout their stay.
  • Have knowledge about the local area and the hotel’s unique history.
  • Duty Manager is expected to carry out any reasonable requests given by
    the management.
  • Be flexible regarding work schedule, able to
    work at nights and cover any other areas such as Switchboard, Reception and
    Concierge.
  • To be familiar with:
    o  
    the hotel’s Fire Procedures
    o  
    the hotel’s Health & Safety Policy and
    Procedures
    o  
    the hotel’s facilities and outlets
    o  
    the hotel’s operation standards and departmental
    procedures


 



Note: This description is not intended to establish a total
definition of the job, but an outline of the duties



 



To find out more about us, check out our Instagram accounts
@sterminshotel and @funloveenergy



You will have to be eligible to work in the UK to be
consider for the role.



 

  • Duty Manager

    2 days ago

    London, United Kingdom GLL Full time

    GLL is currently recruiting a Duty Manager to join our centre in Swiss Cottage Leisure Centre. As a duty manager you will be passionate about the leisure industry. A duty manager’s role is highly varied, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for your...

  • Duty Manager

    2 days ago

    London, United Kingdom GLL Full time

    GLL is currently recruiting a Duty Manager to join our centre in Finchley Lido Leisure Centre. As a duty manager you will be passionate about the leisure industry. A duty manager’s role is highly varied, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for your...

  • Duty Manager

    2 weeks ago

    London, United Kingdom The Bike Shed Full time

    Bike Shed Motorcycle Club is looking for a new Duty Manager to join our experienced team at one of London's most unique hospitality venues. As Duty Manager you will lead the Front of House team, setting the tone and pace in this hands on role. Day to day you will act as trainer and mentor, with a focus on service excellence and always putting our guests...

  • Duty Manager

    4 days ago

    London, United Kingdom Ascott Hospitality Management UK Ltd. Full time

    We are looking for a charming and thoughtful individualwith a passion for service excellence to join our team as a Duty Manager . As a Duty Manager you will: Support the Front Office Manager with the day to day management of the Front Office Team, ensuring that the Team offers a warm welcome and departure experience to our guests, managing expectations...

  • Duty Manager

    4 days ago

    London, United Kingdom The Cavendish London Full time

    We are looking for a charming and thoughtful individual with a passion for service excellence to join our team as a Duty Manager. As a Duty Manager you will: Support the Front Office Manager with the day to day management of the Front Office Team, ensuring that the Team offers a warm welcome and departure experience to our guests,...

  • Duty Manager

    1 hour ago

    London, United Kingdom The Cavendish London Full time

    We are looking for a charming and thoughtful individual with apassion for service excellence to join our team as a Duty Manager.As a Duty Manager you will: Support the Front Office Manager with the day to day management of the Front Office Team, ensuring that the Team offers a warm welcome and departure experience to our guests, managing...

  • Duty Manager

    2 days ago

    London, Greater London, United Kingdom Nuffield Health Full time

    Duty Manager - Fitness and Wellbeing ClubNuffield Health Brondesbury Park | Fitness & Wellbeing Club | Permanent | Full time£25,000 per annum 40 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. And right now, we're growing our team to offer our members a superior fitness experience. For you, it's the...

  • Duty Manager

    4 weeks ago

    London, United Kingdom Cleaning Full time

    Job Description: We are looking for a Duty Manager to join our transport division, overseeing a Supervisor and multiple operatives for a large rail client. You will be supporting the Operations Manager by ensuring the sites are supervised efficiently and that the specified cleaning standards are maintained to a high level. At Churchill, doing right...

  • Duty Manager

    2 days ago

    London, United Kingdom Nuffield Health Full time

    Duty Manager – Fitness and Wellbeing Club Paddington Fitness & Wellbeing Club | Permanent | Full time £26,000 per annum 40 hours per week Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. And right now, we’re growing our team to offer our members a superior fitness experience. For you, it’s the chance...

  • Duty Manager

    2 days ago

    London, United Kingdom Nuffield Health Full time

    Duty Manager – Fitness and Wellbeing Club Nuffield Health Brondesbury Park | Fitness & Wellbeing Club | Permanent | Full time £25,000 per annum 40 hours per week Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. And right now, we’re growing our team to offer our members a superior fitness...

  • Duty Manager

    2 days ago

    London, United Kingdom Nuffield Health Full time

    Duty Manager - Fitness and Wellbeing ClubPaddington Fitness & Wellbeing Club | Permanent | Full time£26,000 per annum40 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. And right now, we're growing our team to offer our members a superior fitness experience. For you, it's the chance to play a vital role...

  • Duty Manager

    2 days ago

    London, United Kingdom Nuffield Health Full time

    Duty Manager - Fitness and Wellbeing ClubPaddington Fitness & Wellbeing Club | Permanent | Full time£26,000 per annum40 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. And right now, we're growing our team to offer our members a superior fitness experience. For you, it's the chance to play a vital role...

  • Duty Manager

    1 hour ago

    London, United Kingdom Nuffield Health Full time

    Duty Manager - Fitness and Wellbeing ClubNuffield Health Brondesbury Park | Fitness & Wellbeing Club | Permanent | Full time£25,000 per annum 40 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. And right now, we're growing our team to offer our members a superior fitness experience. For you, it's the...

  • Duty Manager

    2 days ago

    London, United Kingdom Montcalm Collection Full time

    Company OverviewUnited by timeless style and peerless service, the Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story. Architecture and style may change, but classic...

  • Duty Manager

    2 days ago

    London Borough of Barnet, United Kingdom GLL Full time

    Duty Manager: Burnt Oak Leisure Centre Based: BARNET Salary: £32,120.09 GLL is currently recruiting a Duty Manager to join our centre in Burnt Oak Leisure Centre.  As a duty manager you will be passionate about the leisure industry. A duty manager’s role is highly varied, you could be doing anything from unlocking the leisure centre and...

  • Duty Manager

    1 week ago

    Stockwell, Greater London, United Kingdom K G Hospitality Full time

    We are looking for an Duty Manager for our bars at Pop Brixton that is enthusiastic and dedicated to join our team! You will have at least 1 years worth of bartending experience in a high volume, busy environment and enjoy chatting with customers. You are clean, quick and a true team player but can handle yourself if you ever need to go at it alone. The team...

  • Duty Manager

    2 days ago

    London, United Kingdom Accor Full time

    Company Description Adagio Aparthotels Adagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium.  London Stratford offers spacious, comfortable apartments furnished in a warm style. Each one has a fully equipped...

  • Duty Manager

    2 days ago

    City of London, Greater London, United Kingdom Montcalm Royal London House Full time

    Company Overview United by timeless style and peerless service, the Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story. Architecture and style may change, but classic...

  • Duty Manager

    2 days ago

    City of London, Greater London, United Kingdom Montcalm Royal London House Full time

    Company Overview United by timeless style and peerless service, the Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story. Architecture and style may change, but classic...

  • Duty Manager

    2 days ago

    London Borough of Waltham Forest, United Kingdom GLL Full time

    GLL is currently recruiting a Duty Manager to join our centre in Waltham Forest Centre. As a duty manager you will be passionate about the leisure industry. A duty manager’s role is highly varied, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for your...