Virtual Wards and Urgent Community Response Coordinator

1 month ago


Macclesfield, United Kingdom East Cheshire NHS Trust Full time

Job summary

The role of the Virtual Wards and Urgent Community Response Coordinator is to facilitate and assist the day-to-day operations of the specialty virtual wards and urgent community response team, providing holistic clinical remote assessments such as coordinating care for patients, acting as a liaison between patients, families and health and social care professionals and taking on the management responsibilities necessary for successful service delivery.

The role entails working with the multi- professional team contributing to providing and monitoring care and interventions in line with the agreed service pathways from clinician(s). The role will facilitate provision of health and social care needs of people to prevent unnecessary attendance and admission to hospital, thus providing holistic and person-centered care and support for people in a variety of settings.

The successful candidate will be required to work a flexible shift pattern to cover 8am-8pm, 7 days a week to support our new and innovative virtual wards. We are also open for discussion around flexibility.

Hours per week: 33

Main duties of the job

The Virtual Wards and Urgent Community Response Coordinator will be part of the multi-disciplinary team (MDT) who are responsible for managing the care of people admitted to the specialist virtual wards. This will also involve coordinating the work of healthcare professionals involved in the community urgent crisis response.

To undertake a comprehensive holistic remote triage and clinical assessment of patients, including liaising with carers / relatives / other healthcare professional to identify risk, priority and urgency of need.

To facilitate safe early hospital discharge and prevent unnecessary admissions to hospital by facilitating an effective and successful interface between Community Urgent Community Response and Specialist Virtual Wards, ensuring smooth transition of patients with ongoing health and care needs to care community teams.

About us

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. An organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care, delivering the right care first time, every time.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.

Please be aware that this post requires an Enhanced with Barred list



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