Part-time Receptionist

6 days ago

Nottingham, United Kingdom University Partnerships Programme Full time

A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive. At UPP, we understand just how important this is and that’s why at each of the universities we partner with we have a dedicated onsite team offering a range of facilities management services designed to support the safety of the building and ensure students enjoy a high quality of life throughout their stay.

We currently have a wonderful opportunity for a receptionist to join our friendly and enthusiastic UPP team onsite at Peverell Hall, at the Nottingham Trent University Clifton Campus.

This is a part time position working 15 hours per week Monday to Friday 14:00-17:00. The annual salary is £9,392.40 per annum.

Our receptionist is primarily responsible for creating a friendly and welcoming environment for our residents, colleagues, visitors, and clients whilst looking after the main reception desk, phonelines, shared Outlook site mailbox, the reactive and planned maintenance application and other related admin tasks.

Role responsibilities include:

  • Providing reception services to the office, keeping records of all visitors, contractors, and issue of keys.

  • Liaise, as necessary, with our residents, the university client, contractors, and UPP RSL staff.

  • Assist the relevant manager(s) and supervisor(s) in the co-ordination of all on-site activities and day to day administration.

  • Operate property management application monitoring site reactive work and planned maintenance and report and log maintenance jobs when they are reported.

  • Conduct office admin tasks as required, sort and log all parcels received onto the database.

  • Maintain communication and liaison with the residents via our shared mailbox and resident application.

  • Work alongside the University accommodation office to issue and receive room keys for student arrivals, room moves and departures.

  • Help maintain a programme of localised student experience activities.

We are looking for you to have worked in a similar role and environment with excellent communication and administration skills, comfortable working with MS Office Applications. Most of all you will have the passion to work as a team to do an excellent job, always being helpful and welcoming to our students, staff, and visitors. You will also be flexible to work (with notice) additional hours when the need arises, especially during the main student arrival and departure weekends.

You will also be flexible to work (with notice) to work additional hours when the need arises, especially during the main student arrival and departure weekends.

We truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation. 

What we offer:  In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, training, two paid volunteering days each year, cycle to work scheme, store discounts, as well as discounts from a variety of top retailers, restaurants gyms and more.

Our people are at the heart of how we operate.

We welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners, for the benefit of all.

Innovation, Sustainability, Community, Partnership and Respect are our core values. These outline what is important to our business and our people.

We are a team with energy, pace and passion; if that sounds like you, apply today.

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