Receptionist (Part-time)

7 months ago

Nottingham, United Kingdom ELLIS-FERMOR & NEGUS Full time

**Part Time Receptionist**

**20 hpw Monday to Friday (1pm - 5pm), Beeston, Nottinghamshire**

**Salary circa £12,272 (£11.80ph) depending on experience**

We are looking for someone to join our Reception team in Beeston. You will need to demonstrate strong interpersonal and organisational skills to assist in the running of our busy reception and front office area.

Main tasks will include handling incoming phone calls, dealing with members of the public in a client-focused and professional manner, handling financial transactions, maintaining records, administration, managing the post and ensuring the reception service runs smoothly and efficiently.

You must be able to work quickly and accurately, have good IT skills, excellent customer care and communication skills and an excellent eye for detail. The ability to work flexibly and effectively as part of a team and on your own initiative are essential.

In return we can offer a supportive work environment, a commitment to work life balance, generous annual leave entitlement plus Christmas closure, Health Cashback plans, a 24/7 Advice and Information Line, access to a discounts and offers platform, free counselling service, wellbeing support, good training and career development opportunities and the opportunity to join a caring and friendly team.

Closing date - Open

**ROLE SPECIFICATION**

**CRITERIA**

**Experience**

Experience of providing high levels of customer care both face to face and over the telephone

Some administrative experience including managing incoming and outgoing mail, taking and passing on messages, filing, photocopying, faxing and scanning documents, maintaining records, etc

Experience of handling confidential information appropriately

**Skills and Abilities**

Excellent customer care, communication and interpersonal skills

Ability to multi task and manage and organise own workload and prioritise accordingly

Good IT skills

Ability to handle financial transactions efficiently, confidently and confidentially

Able to work quickly with a high degree of accuracy

Excellent eye for detail

Ability to handle interruptions professionally and maintain concentration

Able to work effectively to deadlines

Ability to work as part of a team and on own initiative

Ability to understand and work effectively with a diverse customer base

**Other**

Some understanding of Anti Money Laundering responsibilities and GDPR requirements

Sympathetic to our ethos and heritage

**Job Type**: Part-time

Pay: From £11.80 per hour

Expected hours: 20 per week

**Benefits**:

- Company events
- Company pension
- Free flu jabs
- Health & wellbeing programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Reference ID: BEESTON

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