Assistant Manager

Job summary

Why join us?

Brainkind is a leading UK charity that works alongside people with an acquired brain injury, to help them live as independently as possible. Our teams across the UK support people to move forward with their lives. Its a special feeling to share their individual journeys and play a part in the progress they make. Our employees are incredibly passionate about the jobs they do youll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

The Role

We will train you to provide personalised support to our adult residents. You will follow individual support plans to meet the needs and aspirations of each person. The focus is developing independent living skills: personal hygiene, meal preparation, exercise, leisure activities, socialising the daily routine of regular life. Our full Multi-Disciplinary Team are on hand Monday to Friday and will support you in your new role.

Youll get huge job satisfaction from seeing the people you are supporting do more for themselves and live the life they want to live. If youre interested in building a career, were here to support you all the way on your own journey.

Main duties of the job

The Role:

As Assistant Manager, you will be a flexible member of the management team ensuring effective coordination of the service. You will assist in the management of a multidisciplinary workforce ensuring the Brainkind's policies, procedures and values are adhered to with due consideration to the regulations and outcomes surrounding registered services. Ensuring the care and support offered to service users is also a huge part of the role. We are looking for someone who has extensive knowledge of developing care plans, risk assessments and a robust knowledge of CQC. You must be resilient and able to work in a fast-paced environment and remain agile with regularly changing priorities.

About us

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse and more to recover and meet their personal employees are incredibly passionate about the jobs they do youll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. Its a place where we recognise, celebrate and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

Job description

Job responsibilities

MAIN PURPOSE

To be a flexible member of the management team ensuring effective coordination of services within the location.

To assist in the management of a multidisciplinary workforce ensuring Brainkinds policies / procedures and values are adhered to with due consideration to the regulations and outcomes surrounding registered services. This may include having registered manager responsibility.

To ensure the care and support offered to each person is of the highest quality, meeting individual needs sensitively and striving to enable People We Support to maximise their potential.

MAIN TASKS AND RESPONSIBILITIES

Demonstrate professional leadership and provide hands on management support and guidance, managing staff activities and influencing their practises and attitude.

Assume line management responsibility for a group of staff which may include Team Leaders, as directed by the line manager in accordance with Brainkinds policies and procedures.

Assist and support the Service / Area Manager in setting and monitoring of budgets, capital and revenue for each area within location.

Ensure the effective management of Brainkinds resources within location, including staff expenditure.

Support the organisation with affective staff rotas ensuring staff meet their contractual requirements and personal objectives.

Be prepared to meet regularly with local authority representatives, staff, clinicians, family and other stakeholders to ensure a multidisciplinary team approach to service provision. This may require working unsociable hours including evenings and weekends on occasion or where required.

Participate in the on call rota

Support Service / Area Manager in selection and recruitment of staff in accordance with Brainkind Policies and Procedure, paying particular attention to desired attitudes and values of potential team members.

Ensure all staff receives required supervision and personal development reviews, to promote their learning, as per Brainkind policies.

Identify the training needs of the staff and contribute to the Service Training Plan, including the organisation of appropriate inductions, emphasising the aims, value base and high performance standards expected. This also may include carrying out staff training.

To ensure all People We Support have received and been involved in their assessment, support plans, person centred plans and ongoing reviews.

Oversee monitoring and accounting of People We Support finances where appropriate.

Ensure effective health, welfare and safeguard needs of all individuals are met in line with legislation.

Establish and monitor medication systems as delegated and or appropriate.

Prepare or contribute to Service User review process, ensuring review reports are of a professional standard and collated in a timely manner. Chair review meetings as required and facilitate Service User involvement.

Ensure People We Support, through staff, are supported to pursue educational and vocational goals to contribute to their life-long learning, their independence and to achieve their aspirations.

Ensure the outcomes within the Essential Standards of Quality and Safety are met thus establishing compliance to Health and Social Care Act 2008 and Care Quality Commission Regulations 2009.

Manage and participate in regular Quality Assurance, Health & Safety and Human Resources audits.

Support the staff team with regards to Clinical Governance, participate in meetings and ensure all actions are completed within specified time-frames.

Ensure all reporting processes; both internal and external are adhered to.

Ensure correct risk assessments are carried out, updated and reviewed as required for all aspects of service delivery within all designated locations.

Oversee and ensure correct moving and handling, food hygiene and nutrition as required for all aspects of service delivery.

Support in the management, monitoring and maintaining of finance procedures, payroll documentation, agency invoicing/timesheet approval.

Annual leave and sickness monitoring of staff within the service, as per Brainkind policies and procedures.

When needed, having disciplinary and investigation responsibilities such as investigating cases, compiling reports and panelling meetings.

Where necessary, responsible for reporting safeguarding incidents and completing all associated paperwork both internally and externally

Person Specification

Qualifications

Essential

QCF (NVQ) level 3 Diploma in Health and Social Care or an equivalent qualification in Social Care/Health (a commitment to work towards may be considered) Good IT skills using Microsoft Office, in particular Word, Excel and Outlook. In depth knowledge of statutory requirements such as Care Quality Commission regulations and outcomes. Knowledge of identifying and implementing staff training needs including knowledge of regulatory requirements for staff training in a social care environment.

Desirable

Educated to degree level/QCF level 5 in appropriate field. (Health/Social Care) or equivalent. Expertise in the management of complex and diverse health or social care services. Experience of managing budgets and financial systems. Experience of using disciplinary /grievance procedures and experience of managing poor performance issues in line with policy and procedure.

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