Store Management Assistant

11 hours ago


Liverpool, Liverpool, United Kingdom JD Group Full time

Job Description: We are looking for a motivated and enthusiastic individual to join our store team as a Store Management Assistant.

About JD Group: JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.

Key Responsibilities: As a Store Management Assistant, you will be responsible for providing managerial support and helping maintain and improve the levels of customer service throughout your section. You will also provide assistance in the supervision of all staff while maintaining the standards of the shop floor.

Customer Service: You will provide customers with excellent levels of customer service, deal with customer complaints and enquires, and ensure the personal appearance of sales staff is in line with company guidelines.

Sales: You will ensure that targets are achieved and, where possible, exceeded, monitor staff service levels to maximise store sales, and utilise in-store devices to offer customers the whole product range.

Visual Merchandising: You will attract, engage and motivate customers into making purchases in store by using the latest visual techniques, provide assistance with the maintenance of standards on the sales floor, and keep stock clean and presentable at all times.

Training & Development: You will encourage personal progression throughout your store, provide assistance with the induction and training of new starters, and assist with the development of existing staff.

Requirements: You will have retail supervisor experience, excellent time management skills, strong verbal and written communication skills, and IT skills in Microsoft Outlook, Word and Excel.

Benefits: We offer incremental holiday allowance, discretionary bonus scheme, staff discount on JD Group and other brands, and personal development opportunities.



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