Assistant Store Manager

2 weeks ago

Liverpool, Liverpool, United Kingdom Frasers Group Full time

About Us

Frasers Group is a leading gaming specialist with a passion for building the most valuable community for gamers in the UK. With over stores and an expansive website, we have expert knowledge on a wide range of games, consoles, accessories, and more.

The Opportunity

We are seeking a fearless and ambitious Assistant Store Manager to join our team. As a key member of our store leadership team, you will be responsible for assisting the Store Manager in training, coaching, and progressing team engagement to drive exceptional performance. You will support business initiatives, ensure compliance with company procedures, and take ownership of key areas to share responsibility and be accountable for the store in the Store Manager's absence.

Key Responsibilities

• Assist with all store operations and deliver to expectation on all KPIs

• Support with the planning of workload to ensure a productive and efficient team

• Make confident decisions and delegate to the team effectively

• Support with compliance of process and procedures while maintaining a safe and healthy environment for both the team and customers

• Assist with training and coaching the team to best practice

• Use business communication tools to monitor completion of tasks and meet deadlines

Requirements

• Supervisory or management experience working in a fast-paced, high-volume retail environment

• Ability to positively impact results in sales, payroll, and stock loss

• Proven record of developing talented individuals

• Must be able to work well under pressure and to strict deadlines

• Committed to supporting the store manager to achieve the highest store standards and customer service experience

Key Behaviours

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it, you need to live and breathe our principles - you will:

• Own it and back yourself

• Think without limits and take the team with you

• Don't hesitate and act with purpose

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