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Specialty Pathway Administrator
2 months ago
Job summary
An exciting opportunity has arisen for the role of Specialty Pathway Administrator (SPA) in the Department of Hepatology.
Working as part of a team, the post-holder will provide a high quality and efficient administrative service to consultants and their teams. You will be a conscientious and enthusiastic team player with excellent organisational and communication skills, and be well motivated and reliable.
Main duties of the job
In addition to the summary you need to familiarise yourself with full Job Description and Person Specification documents attached.
You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will be able to work as part of a team to ensure the smooth running of a busy department.
Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.
The successful applicant will have obtained 5 GCSE passes which will include English Language at grade C or above , will have a word processing or typing qualification (or relevant experience); NVQ level 3 in Administration or equivalent experience.
The successful applicant will have excellent audio typing skills and be competent in the use Microsoft packages, particularly Word, Outlook and Excel. Alongside this, work based experience within hospital or health care setting is desirable but not essential.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person Specification
Training and Qualifications
Essential
Educated to GCSE standard at grade English A-C or similar through vocational training NVQ level 3 in administration or equivalent RSA III word-processing/text processing or equivalent Proficiency with MS Excel, Word and Outlook
Desirable
ECDL
Experience
Essential
Proven secretarial and administration experience Audio Typing experience Electronic diary management Medical Terminology Experience in using Microsoft Office Managing challenging deadlines
Desirable
Knowledge of 18wk & Cancer Targets Winscribe typing package Knowledge of hospital IT systems, Medway PAS, Notis. Previous experience of working in NHS
Communication and relationship skills
Essential
Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports Must be understanding and helpful Can complete letters, forms, reports & tables using computerised technology from information collected Friendly and professional telephone manner Maintain confidentiality, sensitivity and empathy in communication with patients/colleagues Has ability to motivate, coach and mentor others within the team
Physical skills
Essential
Frequent use of VDU equipment Uses own equipment responsibly Frequent sitting at a keyboard Collecting clinical supplies from Pathology
Analytical and Judgement Skills
Essential
Able to use judgement to make decisions in order to solve problems/enquiries Uses resources cost effectively Uses own initiative Works in line with organisational goals and objectives
Planning and Organisation Skills
Essential
Manages time effectively and displays initiative Demonstrates an ability to organise own work schedule Demonstrates an ability to delegate and organise work for others Works within prescribed deadlines Ability to prioritise own workload
Other requirement specific to the role
Essential
Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace Able to work on site at all NUH premises between Specialty core hours of 08:00-17:00 Remains calm and co-operative under pressure or in difficult and uncertain situations Highly motivated Gives consistent and stable performance under pressure Demonstrates enthusiasm and a conscientious approach to work, advocating this to others Displays self-confidence, innovation and positive image Flexible approach to work