Community Clubhouse and Hub Manager

JobTitle:Community Clubhouse and HubManager

Department:Core

Reports to:Head of BusinessServices

Salary:

ClosingDate: 17 March2024

Aboutthe Role
We are developing a new Clubhouseat Gunnersbury Park which will incorporate a social caf andlearning and activity space. The space will complement our stadiumhub adjacent to Brentfords Gtech stadium.

Thisis an exciting opportunity to develop a community caf and be partof creating a space that will provide opportunities for the localcommunity. As well as developing a diverse and engaging range ofprograms at our Community StadiumHub.

AboutYou
We are looking for a creativeimaginative and energetic individual who can lead a team of peopledevelop partnerships and programmes and deliver impactful eventsacross our Hub sites. Creating a new vibrant caf means that thesuccessful candidate will have appropriate experience from thecatering industry. You will also have experience manging a teamusing your own initiative and good project managementskills.

BrentfordFC Community Sports Trust

Withcommunity work spanning three decades Brentford FC Community SportsTrust has established itself as a pioneering organisation for thelocal community. It uses the power of sport to educate motivate andinspire people from all walks of life.

Working inpartnership with Brentford FC the Trust offers a portfolio ofprogrammes in education health sports participation and communityengagement. The Trust has won the Football League Community Club ofthe Year award four times and now employs more than 100 members ofstaff. The Trust is forecasting further significant expansion overthe next two years following its appointment as a key partner inthe redevelopment of Gunnersbury Park as a sports hub and its moveto new larger purposebuilt premises directly adjacent to the newBrentford FC 17500 capacity stadium near Kew Bridge in2021.

InclusionStatement

Brentford FCCST is anorganisation which values and is passionate about diversity andinclusivity. Whilst our recruitment decisions are always based onmerit and suitability we welcome and encourage applications fromqualified candidates including those from underrepresented groupssuch as those from ethnically diverse backgrounds women those fromthe LGBTQ community and those withdisabilities.

SafeguardingStatement

Brentford FCCST iscommitted to equality the safeguarding and welfare of all childrenand adults at risk. This responsibility is shared by all staff andvolunteers at the club safeguarding is everyones responsibility.Staff will be required to undertake regular safeguarding trainingto enable and reinforce a proactive approach to safeguarding. Thisrole requires the post holder to apply all relevant policies anduphold the clubs commitment to safeguarding vulnerable people toensure a safe environment for all. This includes the timelyreporting of any safeguarding concern to the safeguardingteam.

General TrustAccountabilities

• Toensure compliance with all relevant policies including health andsafety and safeguarding policies
• To ensurecompliance with all relevant legal regulatory ethical and socialrequirements
• To build and maintain good workingrelationships both internally and externally maintaining aprofessional image at all times when representing Brentford FCCommunity Sports Trust
• To keep confidential anyinformation gained regarding the Trust and itspersonnel
• To maintain a flexible approach towork at all times

MainPurpose of Job

We are looking fora creative imaginative and energetic individual who can lead a teamof people develop partnerships and programmes and deliver impactfulevents across our Hub sites (Gunnersbury Park and Community StadiumHub) Creating a new vibrant caf means that the successful candidatewill have appropriate experience from the catering industry.

This role has been developed through fundingfrom The Premier League and PFA fund with the specific aim ofcreating positive sustainable social outcomes through runningcommunity projects in accessible inspiring environments.

This new role combines creativity withoperational responsibility as we aim to maximise the socialoutcomes from these new community spaces building a sustainablefinancial base for further development. Initially you will have theobjective of building up activity at the stadium hub whilst workingas part of a team to create the new park hub. Once the park hubknown as the Clubhouse Concept is running you will be responsiblefor its effective operation.

We will be workingwith our partners The University of West London (UWL) to createengaging events and provide exciting work and project experienceopportunities. We also will be working with the Charity ChangePlease to install a west London training academy for homelesspeople or people on the edge of homelessness creating employmentopportunities in the caf.

The new space iswithin the Gunnersbury Park Sports Hub Popes Lane W3. It is abright perfectly positioned space that includes an outdoor area. Weaim to fully utilise the space operating a vibrant Clubhousecomprising of a caf and an inspiring space for learning trainingand entertaining.

Our Hubs will provide anaccessible and inclusive community space and we expect to supportand engage with diverse service users. This will include childrenand adults at risk therefore safeguarding and keeping our sitessafe is a key responsibility for this role. These groups mayinclude:

• Children and youngpeople
• People withdisabilities
• People who need more support withtheir mental health including those who are in the process ofreintegrating into the community.
• Families andindividuals experiencing poverty homelessness and facing economichard times.
• Older people who might be isolatedinactive or suffering withdementia.

This is a unique role thatrequires a combination of creativity and business acumen withpeople skills. The opportunity is to build a sustainable model thatcreates lasting impact for people in our surroundingcommunities.

Responsibilities

Clubhouseand CommunityStadium:

• Todevelop create and implement the Clubhouse socialcaf
• Oversee and manage the growth of a socialbusiness using an innovativeapproach.
• Collaborate with the Head of BusinessServices to manage expenditure for the Clubhouse social caf andCommunity Stadium Hub.
• Plan a a diverse rangeof programming within the spaces with the aim to create socialimpact through offering employment training and mentoring coupledwith focus events.
• Build positive relationshipswith external and internal partners.
• Link withother Trust and Club hubs to maximise impact andopportunity.
• Develop complementary socialprogrammes.
• Manage the delivery of funding KPIsset out on the Premier League PFA Community
• Fund funding agreement. This will relate to development milestonesand social outcomes from targetedprojects.

• Lead a team to manage thedaytoday running and operation of the Clubhouse social caf andCommunity stadium hub.
• Develop and coach theteam to provide an efficient effective and interpersonalservice.

Safeguarding

• Stay informed aboutsafeguarding policies procedures and bestpractices.
• Actively seek opportunities toenhance safeguarding measures and contribute to the continuousimprovement of safety protocols.
• Collaboratewith other team members and departments to create a cohesiveapproach to safeguarding.
• Maintain accuraterecords of incidents concerns and actionstaken.
• Effectively communicate with staffclients and visitors to promote a culture of safety andawareness.
• Handle sensitive information withthe utmost confidentiality especially regarding individualspersonal details andconcerns.

Key InternalRelationships

• • Headof BusinessServices
    
  • Frontofhouseand Eventsteam.
    
  • BFCCSTCEO
    
  • Head ofFinance
    
  • Head ofSocial Education and HealthHub
    
  • TrustOperationsDirector
    
  • TrustProjectLeads

KeyExternalRelationships

• • ThePremier League CharitableFund
  • Gunnersbury ParkDirector ofOperations
  • University ofWest London Facultyleads.
  • Change Pleaseproject leads.
  • GunnersburyPark Sports HubManager
  • Trust Impact andinsight Manager

PersonSpecification

Essential

• • Experienceof successfully operating a cateringbusines
  • Entrepreneurial acumen with a socialemphasis
  • Excellent communicationskills
  • Understanding of business planning andfinancial prudency
  • Ability to build andmaintain partnerships.
  • Managing ateam
  • Experience of project management anddelivering totargets.

Desirable:

• • Evidence ofdeveloping staff
  • Evidence of developingsuccessful community projects
  • Understanding ofsafeguarding when working with communitygroups

PersonalQualities:

• • Passionateabout people and communitydevelopment
    
  • ATeamplayer
    
  • Creative anddynamic
    
  • Wellorganised
    
  • Alwayswilling tolearn

Pleasenote that where appropriate for the role youwill berequired to complete additional background checks such asDisclosure and Barring Service (DBS) checks and police checks forany time you have lived or workedoutside of the UK in the last 10years. You can find out more aboutthis at

Pleasealso note that a CV application will not be sufficient.Applications will not be considered where the application form hasnot been completed infull.

Ifthe role you are applying for involves regulated activity pleasefill out theDeclarationof OffencesForm