Service Leader Level 1 Teesside Owl View
6 days ago
Shopping Discounts Scheme Ongoing continued professional development and progression opportunities Recommend a Friend Bonus scheme Financial Hardship Fund Investment in your wellbeing Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.
Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.
We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over national and regional awards
We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us. Who you’ll be supporting & more about the role: With experience working in a health or social care setting, you will have an upbeat positive manner, as well as having a genuine passion for supporting people to become a part of their local and wider community.
You will also have experience working with people supported who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times.
In addition you will be comfortable using basic IT systems that are required within the role - training can be offered to support this area. You will also hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England). Lead service(s) to meet the outcomes of the people supported, in line with the organisational strategy to deliver a best life possible Lead the development, management, and review of care planning to deliver people lead support enabling shared interests of people
supported and colleagues
Actively promote your service and dare to be better seeking opportunities for innovation and community partnerships Through our quality assurance framework, identify and build plans to continually improve the support we provide. Review and monitor KPI’s to support this work, identifying areas requiring improvement and deliver activity to recover any issues. Share improvement plans with colleagues to promote a passion for continuous improvement and reflective practice Manage the resources available to ensure efficient service delivery in line with contractual and regulatory requirements Encourage people supported to actively influence service delivery Lead, develop, empower and engage your team to do their very best work everyday Set expectations and manage, coach and develop your team to ensure that they feel supported and engaged. Develop the team’s capabilities and experience, both individually and as a team Promote your service, region, and community integrated care as a great place to work Connect colleagues with the wider charity by engaging them with the strategy. Ensure they understand and can easily access the tools, training, policies and support available to enable them to do their job brilliantly Ensure teams have strong two-way communication, so that people know what is happening in their region, and the widerorganisation and can share their thoughts on that.
Motivate colleagues to actively influence and contribute to the day to day running of the service. Facilitate colleagues’ feedback into the wider organisation to enable challenge and improvement of systems and process. Ensure colleagues understand requests made of them and why they are made. Enabling teams to deliver activity positively and successfully Inspire others to progress their careers through identifying internal talent within your teams, supporting personal development and role modelling positive leadership Build strong relationships with your peers and across your regional business unit enabling you to seek support in a timely and effective way when needed Your values: This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to change lives and deliver person-centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better. Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with: - Patience- Empathy, compassion and sensitivity to others
- A strong work ethic
- Reliability
- Honesty
- Determination- A problem solver
- Resilience
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