Service Leader Level 1 Teesside Owl View

1 month ago

Tees Valley, United Kingdom Community Integrated Care Full time
What makes Community Integrated Care a great place to work: Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for a Service Leader based in The Shore and Romanby  Benefits & USP’s: Salary of - per year  Work doing the things you enjoy, meaning work never feels like work Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities Managed by supportive senior leaders 25 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis) Pension Scheme No uniform - we wear our casual clothes Flexible Working Hours & Shift patterns We will pay for your DBS / PVG
Shopping Discounts Scheme  Ongoing continued professional development and progression opportunities Recommend a Friend Bonus scheme Financial Hardship Fund Investment in your wellbeing Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over national and regional awards

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us. Who you’ll be supporting & more about the role: With experience working in a health or social care setting, you will have an upbeat positive manner, as well as having a genuine passion for supporting people to become a part of their local and wider community.
You will also have experience working with people supported who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times.
In addition you will be comfortable using basic IT systems that are required within the role - training can be offered to support this area. You will also hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England). Lead service(s) to meet the outcomes of the people supported, in line with the organisational strategy to deliver a best life possible Lead the development, management, and review of care planning to deliver people lead support enabling shared interests of people

supported and colleagues

Actively promote your service and dare to be better seeking opportunities for innovation and community partnerships  Through our quality assurance framework, identify and build plans to continually improve the support we provide. Review and monitor KPI’s to support this work, identifying areas requiring improvement and deliver activity to recover any issues. Share improvement plans with colleagues to promote a passion for continuous improvement and reflective practice Manage the resources available to ensure efficient service delivery in line with contractual and regulatory requirements Encourage people supported to actively influence service delivery Lead, develop, empower and engage your team to do their very best work everyday Set expectations and manage, coach and develop your team to ensure that they feel supported and engaged. Develop the team’s capabilities and experience, both individually and as a team Promote your service, region, and community integrated care as a great place to work Connect colleagues with the wider charity by engaging them with the strategy. Ensure they understand and can easily access the tools, training, policies and support available to enable them to do their job brilliantly  Ensure teams have strong two-way communication, so that people know what is happening in their region, and the wider

organisation and can share their thoughts on that.

Motivate colleagues to actively influence and contribute to the day to day running of the service. Facilitate colleagues’ feedback into the wider organisation to enable challenge and improvement of systems and process. Ensure colleagues understand requests made of them and why they are made. Enabling teams to deliver activity positively and successfully Inspire others to progress their careers through identifying internal talent within your teams, supporting personal development and role modelling positive leadership Build strong relationships with your peers and across your regional business unit enabling you to seek support in a timely and effective way when needed Your values: This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to change lives and deliver person-centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better. Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with: - Patience
- Empathy, compassion and sensitivity to others
- A strong work ethic
- Reliability
- Honesty
- Determination- A problem solver
- Resilience

  • Support Worker, Teesside

    1 month ago

    Tees Valley, United Kingdom The Avalon Group Full time

    Meaningful Work with The Avalon GroupWe are seeking a dedicated and compassionate Support Worker to join our team in Teesside. As a Support Worker, you will play a vital role in supporting individuals with disabilities or additional needs to live the life they choose.Key Responsibilities:Support individuals with daily living skills, attend appointments, and...

  • Support Worker, Teesside

    1 month ago

    Tees Valley, United Kingdom The Avalon Group Full time

    Meaningful Work with The Avalon GroupWe are seeking a dedicated and compassionate Support Worker to join our team in Teesside. As a Support Worker, you will play a vital role in supporting individuals with disabilities or additional needs to live the life they choose.Key Responsibilities:Support individuals with daily living skills, attend appointments, and...

  • Service Advisor

    1 week ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    OverviewTeesside AudiKey ResponsibilitiesBooking and scheduling services, MOTs, and repairs for customersProviding warranty information and recommending additional parts and accessoriesLiaising with the Aftersales department to manage appointments and workloadManaging customer interactions, including phone calls and online bookingsCommunicating turnaround...

  • Service Advisor

    2 months ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    OverviewTeesside AudiKey ResponsibilitiesCoordinate MOTs, services, and repair work for customersAdvise customers on warranty cover and recommend additional parts/accessoriesLiaise with the Aftersales department to schedule appointmentsManage customer interactions, phone calls, and online booking queriesCommunicate turnaround times and ensure effective...

  • Service Advisor

    2 months ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    OverviewTeesside AudiKey ResponsibilitiesCoordinate MOTs, services, and repair work for customersAdvise customers on warranty cover and recommend additional parts/accessoriesLiaise with the Aftersales department to schedule appointmentsManage customer interactions, phone calls, and online booking queriesCommunicate turnaround times and ensure effective...

  • Customer Assistance Representative

    2 months ago

    Tees Valley, United Kingdom Enterprise Holdings Full time

    Overview An exciting opportunity to join Enterprise Mobility as a: Customer Assistance Representative The role would be to join our existing team at our location in:  Teesside About Enterprise Mobility Enterprise Mobility manages the largest and most diverse privately-owned fleet in the world through an integrated network of more than 9,500...

  • Customer Service Representative

    3 weeks ago

    Tees Valley, United Kingdom Enterprise Holdings Full time

    OverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Teesside. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our internal and external customers.About Enterprise MobilityEnterprise Mobility is a leading provider of fleet...

  • Customer Service Representative

    3 weeks ago

    Tees Valley, United Kingdom Enterprise Holdings Full time

    OverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Teesside. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our internal and external customers.About Enterprise MobilityEnterprise Mobility is a leading provider of fleet...

  • Service Advisor

    2 months ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    Job SummaryLookers Teesside Audi is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesBooking and scheduling appointments, services, and repairs for customersAdvising...

  • Service Advisor

    2 months ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    Job SummaryLookers Teesside Audi is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesBooking and scheduling appointments, services, and repairs for customersAdvising...

  • Customer Service Representative

    4 weeks ago

    Tees Valley, United Kingdom Enterprise Holdings Full time

    OverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Teesside. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our internal and external customers.About Enterprise MobilityEnterprise Mobility is a leading provider of fleet...

  • Customer Service Representative

    4 weeks ago

    Tees Valley, United Kingdom Enterprise Holdings Full time

    OverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Teesside. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our internal and external customers.About Enterprise MobilityEnterprise Mobility is a leading provider of fleet...

  • Service Advisor

    5 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    OverviewTeesside Audi8am - 5:30pm Monday to Friday. Saturday on Rota 8-1£26k-£28k with a realistic bonus of £4,800As a Service Advisor at Audi, you will benefit from continuous training opportunities through our in-house brand development, as well as learning from one of the best in Steven. This is a truly exciting opportunity with potential for...

  • Customer Service Representative

    3 weeks ago

    Tees Valley, United Kingdom Enterprise Holdings Full time

    OverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Teesside. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our internal and external customers.About Enterprise MobilityEnterprise Mobility is a leading provider of fleet...

  • Customer Service Representative

    3 weeks ago

    Tees Valley, United Kingdom Enterprise Holdings Full time

    OverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Teesside. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our internal and external customers.About Enterprise MobilityEnterprise Mobility is a leading provider of fleet...

  • Service Leader

    3 weeks ago

    Tees Valley, United Kingdom Community Integrated Care Full time

    About Community Integrated CareCommunity Integrated Care is a leading health and social care charity that enriches the lives of people with diverse care needs. We're passionate about delivering high-quality, person-centred care and support, and we're committed to making a positive impact in our communities.Job Title: Service LeaderWe're seeking a dedicated...

  • Service Leader

    3 weeks ago

    Tees Valley, United Kingdom Community Integrated Care Full time

    About Community Integrated CareCommunity Integrated Care is a leading health and social care charity that enriches the lives of people with diverse care needs. We're passionate about delivering high-quality, person-centred care and support, and we're committed to making a positive impact in our communities.Job Title: Service LeaderWe're seeking a dedicated...

  • 1:1 Teaching Assistant

    1 month ago

    Thornaby-on-Tees, United Kingdom Vision for Education -teesside Primary and York Full time

    1:1 Teaching Assistant - Full TimeIngleby Barwick area - £(Apply online only) per weekVision for Education is looking to appoint a part time Teaching Assistant to join our successful supply team and work in a primary school in the Ingleby Barwick area.This is a part time Teaching Assistant role, Monday to Friday 8:30am until 3:30pm, working 1:1 with a child...

  • Trainee Cover Supervisor

    4 weeks ago

    Stockton-on-Tees, United Kingdom Vision for Education - Teesside Secondary Full time

    Vision for Education work with Secondary schools across Teesside to seek candidates to work as Cover Supervisors - progressing to daily supply work or in longer fixed term supply contracts.About the roleAre you a team leader who is keen to take steps into education? Have you considered doing teaching but not known whether it would be the right fit for...

  • Customer Service Representative

    4 weeks ago

    Tees Valley, United Kingdom Enterprise Holdings Full time

    OverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Teesside. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our internal and external customers.About Enterprise MobilityEnterprise Mobility is a leading provider of fleet...