Internal Housekeeper

3 months ago

Edinburgh, United Kingdom Sonder Full time

Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+ cities spanning 10 countries and three continents. Sonder’s innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

We are growing and will be looking for future team members. Please apply to register your interest and we will contact you once we have new roles and start interviewing.

We are looking for honest, reliable, and hard-working housekeepers to keep Sonder running smoothly. In addition to general housekeeping duties, we rely on our housekeepers to be our eyes and ears in each guest unit, anticipating and reporting potential guest issues, and ensuring that each guest’s experience is of the highest quality

AT SONDER YOU WILL:

Perform housekeeping duties which includes but is not limited to: cleaning bathrooms, kitchens, living spaces, change linen and terry, window washing, surface polishing, balconies, trash/recycle removal, carpet vacuuming, floor mopping, dusting

Restock apartments with soaps, shampoos, various kitchen/apartment items and branded Sonder collateral

Ensure all furniture, appliances and amenities are clean and in working order

Realign furniture and amenities according to prescribed layout

Ensure lobbies, office spaces, guest hallways, elevators, fitness centers, public restrooms, parking garages, stairwells and the back of the house areas are cleaned to Sonder standards 

Perform deep cleaning tasks as assigned

Restock Housekeeping carts/closets with linens, terry and consumables in preparation for next day

Ensure confidentiality and security of guest rooms

Gather necessary cleaning supplies and linen from a distributed or central location 

Travel to locations distributed throughout the city

Report any maintenance issues, safety hazards, security issues or damage of Sonder property

Use a mobile application or technology, smartphone/device required

Return supplies and equipment to a distributed or central location

Conduct special cleaning projects as assigned

WHAT WE LOOK FOR:

A professional with a positive attitude, who has the ability to work effectively both in a team environment as well as independently

Previous housekeeping experience 

A professional who can embrace the use of mobile applications and technology

Knowledge of a wide variety of sanitation products, cleaning techniques and methods

Working knowledge of operating cleaning equipment 

Physical stamina and mobility including ability to reach, kneel, and bend

Flexible schedule and open to working evenings, weekends and holidays

Ability to lift/carry items up to 50 pounds and stand/walk for extended periods of time

This role requires regular access to a reliable smartphone, reliable transportation and willingness to travel between properties on a daily basis when working. (Reliable transportation includes biking, walking, public transportation, scooter and/or other forms of transit that provide reasonable work associated transit times between locations).

We also have great benefits to make your life easier so you can focus on what you’re best at:

Competitive compensation

Generous stock plan

Medical, dental and vision insurance (where applicable)

Flexible vacation

Annual free credits and discounts to stay in Sonders

A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues

Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork

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