Housekeeping Room Attendant
6 months ago
**The Montpeliers Group is looking for Housekeepers **to join Team Rabble - if you think you’ve got what it takes, we’d love to hear from you
**Pay: Starting from £11 p/h**
**Part-time positions available**
**About us**
Step into Rabble, an effortlessly hip bar and restaurant with ten stylish boutique hotel rooms located in the heart of the city.
We’re also home to a buzzing bar and restaurant, open daily for breakfast, lunch, dinner and late-night drinks with a bit of dancing thrown in too. We pride ourselves on having a little something for everyone, with a vast array of hand-crafted cocktails, to select seasonal A La Carte menus served all day long - it’s what we do.
**About the role**
We are looking for Housekeepers to join our team.
**As a Housekeeper in our business, your responsibilities will include**
- Being a face within the business, you will be on first point of contact for customer queries and complaints from the rooms.
- Managing and maintaining our high standards of cleanliness within the rooms.
- Ensuring the upkeep of rooms
- Reporting any maintenance issues to the management team
- Assist in the stock control of room items
- Complying with all health, safety and fire checks and regulations
- Assisting with front office operations including check-in and check-out of hotel residents when required.
- Helping us ensure that EVERY guest has an amazing experience
- All other responsibilities required from the senior management team.
**An ideal Housekeeper will**
- Have previous experience in a similar sized property.
- Have shown loyalty and longevity throughout their career.
- Have strong leadership skills, the ability to be able to lead a team to the desired results.
- Have integrity
- Be driven and focussed on first class standards across every aspect of the operation.
- Have excellent planning and organisational skills.
- Have excellent personal presentation and be consummately professional at all times.
- Be self-motivated, have the ability to work under pressure whilst remaining positive.
- Be creative in problem-solving and have excellent verbal and written communication.
- Have the ability to take direction and work well with a team.
- Show the upmost integrity at all times
- Be friendly, approachable and passionate about delivering great service
**And finally, what we offer**
At Montpeliers we offer a challenging yet fun training programme which includes management development programmes and the ability to learn and progress from day one.
But it’s not all work and no play, our venues in Edinburgh are also fantastic for meeting new people and making new friends Excellent staff benefits, incentives and tip earning are just some things you can look forward to:
- 28 days annual leave + an extra day off for your birthday
- TRONC tipping structure divided between departments, with managers included (12.5% added to all bills, with 100% of the share going to employees)
- 25% off food & drink in all our venues through our M Rewards app 7 days/week, and 20% hotel discount for Rabble & Tigerlily
- Employee referral scheme where you can earn up to £250 for each person you refer to us
- Free meal on every shift and discounted taxi fares home
- Regular international and regional trips, won through brand incentives and competitions (around 5 trips per year)
- An immersive, innovative and award-winning training program upon start for all employees
- Great discounts in other businesses around Edinburgh, including wellbeing, bar/restaurant and high-street discounts
**Job Types**: Part-time, Permanent
Pay: From £11.44 per hour
Expected hours: 8 - 20 per week
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Referral programme
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Customer service: 1 year (required)
- housekeeping: 1 year (preferred)
Work Location: In person
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