Research & Insights Executive

4 weeks ago

London, United Kingdom The FA Full time

A game For All...

We are excited to be searching for a Research & Insights Executive, who will be part of our Research and Insights team, the post-holder will conduct primary/secondary research and data analysis to generate insight which inspires, informs and enables evidence-based decision-making at The FA.

What will you be doing? Conduct both primary and secondary research and utilise analytical techniques on data collected / data held within the business to grow the organisations' knowledge of our industry and key audience groups. Work across a wide range of departments to support their research needs including Commercial (e.g. Sponsorship and Sales), Marketing (e.g. Brand and campaign tracking), Grassroots (e.g. Programme evaluation and growing participation) and Wembley Stadium (e.g. Hospitality and event research.) A key stakeholder across the Women's Game (including the professional game) in the delivery of important ongoing research projects including Female Health, Schools' Equal Access and Women's Euro Legacy. Support the Research & Insights Managers and Research & Insight Lead on the design, deployment, analysis and delivery of research and analytics projects for stakeholders across divisions within the organisation. With support from the Insight Managers, lead and manage smaller-scale research and analytics projects end-to-end. Where appropriate, manage the tendering process and delivery of outputs of external research agencies. Support and drive the Research & Insight agenda across The FA, helping grow awareness and reputation. Collaborating with other members of the Research & Insight team to ensure best practice principles are upheld and maintained. Executes additional tasks as required in order to meet FA Group's changing priorities. Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being can be maintained.

The role will be based at Wembley Stadium. Note, The FA is currently operating hybrid working, with 2-3 days in the office and 2-3 days working from home.

What are we looking for?

Essential for the role:

Experience:

Experience in measurement and evaluation research incl. handling and analysis of large-scale, complex datasets. Track record of delivering/supporting the delivery of multi-disciplinary primary research projects. Track record of building relationships with stakeholders across different seniority levels and producing suitable outputs Working with and managing 3rd party agencies, incl. the tendering/procurement process. Understanding and identifying appropriate research methodologies and ways of measuring KPIs. Using online survey software (especially Toluna Start) to script, host and generate data tables from online surveys.

Technical Skills:

Advanced numeracy and literacy skills. Strong communication and presentation skills. Primary research skills, across both qualitative and quantitative methods. Analytical skills, capable of working with and manipulating large-scale datasets (in Excel or other data processing software like Power BI.) Working with and interpreting third-party data and research reports.

Beneficial to have:

Knowledge:

Educated to degree level. Previous experience within the sports and/or events industry. Previous experience in delivering measurement and evaluation research within the sports industry.

Experience:

Statistical analysis e.g. conjoint, segmentations, drivers analysis, turf analysis, max diff etc. Experience in app and web analytics and the software currently available to mine these types of data sets e.g. Google Analytics and Talkwalker.

Technical Skills:

Has worked in a research agency/consultancy or within an in-house client-side research team and has gained direct experience aligned with essential research skills.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing. Free, nutritious lunches, at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional Thank You days leave, volunteering days as well as 25 days annual leave. A hybrid working model offering greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page,

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup and Women's Adobe FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary. 

Your contract with The FA will specify a fixed location of Wembley Stadium or St. George's Park unless the role is advertised as a home-based contract. The contractual location of this role can be found at the top of this advert on our FA vacancy page.

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