Client Service Manager-12 month FTC

Found in: Talent UK C2 - 7 days ago

London, United Kingdom Northern Trust Corporation Full time

Description

s Project management of restructure and transition activity Communication of any changes to the client relationship to the relevant internal partners Proactively work with the client and internal partners to automate manual processes and minimise risk Identifies and addresses service issues, ensuring timely escalation

The successful candidate will benefit from having:

Proven proactive client service experience, with the ability to build strong relationships through trust, credible knowledge and delivery of solutions and responsiveness Analytical/problem solving through organisation and time management Ability to build strong internal and external network to assist in the timely resolution of client enquiries/issues Initiative to independently accomplish tasks and make decisions Manage multiple priorities considering client impact, timeframe complexity and risk Ability to represent Northern Trust in external meetings and the client in internal meetings

The competencies that would be valuable for this role include:

The ability to operate independently. A self-starter who takes initiative Good risk management and compliance knowledge and understanding Excellent communication skills. Ability to cultivate and maintain strong and pro-active working relationships with partners and clients of all levels Strong problem solving and analytical skills

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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