Operations support

2 weeks ago

London, United Kingdom Securitas Security Services Full time
About the Role

Join Our Team as Operations Support at Securitas

Are you a self-motivated individual with a passion for building and leading high-performing teams? We have an exciting opportunity for an Operations Support role at Securitas, where you'll play a key role in developing, leading, and retaining a team of Officers and Supervisors on one of our biggest contracts.

Monday-Friday

£30,000 per year

⏰Working 37.5 hours per week

️SIA licence essential

Access to good transport links


Job Opportunity
  • Serve as the first point of contact for security personnel queries and maintain customer information as required.
  • Ensure that all personnel have undergone appropriate training and possess the necessary SIA license or LDN for deployment.
  • Maintain accurate rostering to minimize pay queries and ensure smooth operations.
  • Assist in managing both direct and indirect costs related to officer deployment, including expenses.
  • Monitor operational data for accuracy and report on progress, highlighting any significant variances.
  • Support the development and retention of a high-performing team of Officers and Supervisors, emphasizing Securitas values.
  • Provide training, advice, and support to ensure team success and compliance with company policies and regulations.
  • Foster communication, recognize achievements, and contribute to the Securitas community.
  • Assist in recruitment and succession planning to maintain service excellence.
  • Ensure compliance with Securitas policies and relevant legal and regulatory requirements.
  • Participate in company and area initiatives and projects to contribute to branch development.
  • Provide support to other branches and support functions by sharing best practices.
  • Perform any other duties as directed by the Area Manager.

Essential Skills
  • Right to work in the UK: Applicants must possess the legal right to work in the United Kingdom.
  • 5-year checkable history: Candidates should have a verifiable history of employment, education, and residency for the past five years.
  • SIA licence: Possession of a valid SIA licence is essential for this role.
  • Previous experience: 1+ year of previous experience in a similar role is preferred.
  • Ability to work under own initiative: Candidates should demonstrate the ability to work independently, prioritize tasks, and build positive relationships.
  • Strong customer service and organization skills: Excellent customer service and organizational abilities are essential for success in this position.
  • Excellent communication skills: Candidates must be effective communicators, both verbally and in writing.
  • IT proficiency: A good standard of IT skills, including knowledge of Microsoft packages, is required.

DE&I

Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,

  • how you join us and develop your career,
  • the way we lead our teams
  • fair pay and benefits.


To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.


If you want to learn more visit our website.

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