Golf Assistant

4 weeks ago

Luton, United Kingdom Luton Hoo Hotel & Spa Full time

This is a 6 Month
Fixed term Contract



Salary – Competitive



Holiday – 28 days holiday
(Pro-Rata)



But there’s more...



  • Meals on duty.
  • Uniform
    offered and dry cleaned.
  • Free on-site
    parking is available whilst on duty.
  • Discounted
    employee friends & family rates at Arora Hotels.
  • Food and
    beverage discounts.
  • Christmas
    gifts and employee parties.
  • Introduce
    a friend scheme.
  • Cycle 2
    work scheme.
  • UK
    attraction discounts @ Merlin Entertainments.
  • Taste
    card.
  • Life
    assurance scheme.
  • Wage
    stream.
  • Employee
    assistance programme.
  • Arora
    star employee recognition.
  • Long
    service recognition award.


About us...



Luton Hoo is the
quintessential English country house hotel. Befitting a location of such
historical importance. With our 2 Rosette Restaurant and award-winning Adam’s
Brasserie we are committed to delivering hospitality to the highest standard.
Our five-star facilities include 228 unique bedrooms and suites, luxury spa,
18-hole championship golf course, state of the art conference facilities,
shooting school and much more.



A bit about what you
will do...



  • To provide the highest quality of customer
    service standard with the aim of exceeding expectations at all times, both
    operationally and administratively
  • To maintain a smart and tidy
    appearance at all timed and to comply with uniform requirements.
  • To act
    as a Sales Person, promoting the image of the Hotel and Country Club at all
    times.
  • Efficient and satisfactory handling of customer
    complaints and avoidance of these complaints by maintaining consistent,
    excellent, attentive and timely customer service.
  • Provide information and
    guidance to prospective customers regarding club facilities, procedures and
    prices.
  • Ensure that visitors are successfully inducted
    into the Club.
  • Liaise with Head Greenkeeper and key
    departments to coordinate any special events that may require special set up on
    the golf course.
  • Liaise with F&B, Meetings and Events and
    kitchen to ensure event co ordination runs smoothly.
  • To ensure the smooth and efficient running of
    the Golf shop, promoting Luton Hoo retail products with the highest level of
    service delivery.
  • Assist in the efficient running and co
    ordination of golf days.
  • To ensure the required level
    of stock is maintained at all times to ensure an efficient service.   To ensure regular stock take checks are
    carried out and to be proactive in eliminating end of month differences.
  • To at all
    times exceed expectations and offer a personal and informative service to
    enhance the enjoyment of the customer and maximise up-selling opportunities


More about you...



  • You will be a highly organized
    person with a keen eye on the details
  • A passion and knowledge of
    Golf
  • Experience working in a
    similar role


Grow with us...



We are growing rapidly and with growth comes
advancement opportunities. Being part of the Arora group there are exciting
opportunities for career progression and development across our properties and
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