Golf Supervisor

3 weeks ago

Luton, United Kingdom Luton Hoo Hotel & Spa Full time

About
us...



Luton Hoo is the quintessential English country house hotel.
Befitting a location of such historical importance. With our 2 Rosette
Restaurant and award-winning Adam’s Brasserie we are committed to delivering
hospitality to the highest standard. Our five-star facilities include 228
unique bedrooms and suites, luxury spa, 18-hole championship golf course, state
of the art conference facilities, shooting school and much more.   



A bit about what you will do...

This is a 6 Month Fixed term contract



The Golf operations supervisor will assist with day to day
running of the professional shop and golfing operation. Maintain the shops
stock systems ensuring all administration relating to retail stock are
completed in a timely and accurate manor.



  • To abide
    by set opening and closing procedures to ensure the facility is in full 5-star
    standards for the start of a new day.
  • To provide the highest quality of guest service
    standard with the aim of exceeding expectations at all times, both
    operationally and administratively
  • Assist with the overall upkeep of the clubhouse, cart storage
    area, driving range and country club as a whole.

  • Assist in the set-up and execution of golf tournaments and outings.

  • Maintains the cart staging area in a neat and orderly fashion, including the
    opening and closing procedures for all golf carts.
  • Ensure the driving range is efficiently stocked for golf balls
    for members, guests, and lessons. 
  • Assists in educating players regarding course policy, current
    cart policy, speed of play and so forth.

  • Carries out the function of the practice facility attendant responsibilities,
    in accordance to the policies, procedures and standards of the department.

  • Ensure timely and accurate completion of assigned individual tasks. 
    Updates tasks area on a regular basis to ensure specific achievement.
  • To act
    as a Salesperson, promoting the image of the Hotel and Golf Club at all times.
  • To have
    a good knowledge of the history, services and facilities of the hotel.
  • Always looking for any up-selling opportunities
    and help promote this culture within the team.
  • Initiate and promote all club golf activities.
  • Identify and develop value added products and
    services to enhance the guest experience at Luton Hoo


More
about you...



  • Experience
    as a Supervisor within a golf club environment
  • Experience
    in delivering a high-quality guest experience
  • Strong
    understand of golf club operations
  • Self-starter
    with a good eye for the finer details
  • Experience
    supervising a team


What’s
in it for you…



Competitive
salary



Holiday
– 28 days holiday (Pro Rata)



But
there’s more...



  • Free
    meals on duty.
  • Complimentary on-site parking is available whilst on duty.
  • Discounted
    employee friends & family rates at Arora Hotels.
  • Food and
    beverage discounts.
  • Christmas
    gifts and employee parties.
  • Introduce
    a friend scheme.
  • Cycle 2
    work scheme.
  • UK
    attraction discounts @ Merlin Entertainments.
  • Taste
    card.
  • Life
    assurance scheme.
  • Wage
    stream.
  • Employee
    assistance programme.
  • Arora
    star employee recognition.
  • Long
    service recognition award.


Grow
with us...



We are growing rapidly and with growth comes advancement
opportunities. Being part of the Arora group there are exciting opportunities
for career progression and development across our properties and brands.

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