Golf Operations Supervisor

3 weeks ago


Luton, Luton, United Kingdom Luton Hoo Hotel & Spa Full time
About the Role

Luton Hoo Hotel & Spa seeks a highly skilled Golf Operations Supervisor to join its team. The successful candidate will be responsible for assisting with the day-to-day running of the professional shop and golfing operation.

Key Responsibilities

  • Assist with the maintenance of the shops' stock systems and ensure all administration is completed in a timely and accurate manner.
  • Provide the highest quality of guest service and aim to exceed expectations at all times, both operationally and administratively.
  • Assist with the upkeep of the clubhouse, cart storage area, driving range, and country club as a whole.
  • Assist in the set-up and execution of golf tournaments and outings.
  • Maintain the cart staging area in a neat and orderly fashion, including the opening and closing procedures for all golf carts.
  • Ensure the driving range is efficiently stocked for golf balls for members, guests, and lessons.
  • Assist in educating players regarding course policy, current cart policy, speed of play, and so forth.
  • Carry out the function of the practice facility attendant responsibilities, in accordance with the policies, procedures, and standards of the department.
  • Ensure timely and accurate completion of assigned individual tasks and update the tasks area on a regular basis to ensure specific achievement.
  • Act as a Salesperson, promoting the image of the Hotel and Golf Club at all times.
  • Have a good knowledge of the history, services, and facilities of the hotel.
  • Always look for any up-selling opportunities and help promote this culture within the team.
  • Initiate and promote all club golf activities.
  • Identify and develop value-added products and services to enhance the guest experience at Luton Hoo.


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