Non Emergency Patient Transport Services Person

7 days ago

Warwick, United Kingdom West Midlands Ambulance Service University NHS Foundation Trust Full time

Job summary

West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.

The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

If you wish to discuss and adjustments that you may need for the role of the assessment process prior to your application, then please do not hesitate to contact the recruitment team

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

Main duties of the job

West Midlands Ambulance Service University NHS Foundation Trust is looking to recruit caring and committed individuals for our Non-Emergency Patient Transport Services contracts in Coventry & Warwickshire.

The main purpose of this role is to safely transport patients with varying mobilities to and from treatment centres or other venues as directed. This could include manual handling of patients, the care of patients and assisting patients, as well as driving.

Some patients may need to be carried (including stairs), wheeled in a chair or a stretcher and escorted to and from the vehicle.

The safe transportation of these patients is paramount to the role. This includes securing patients, wheelchairs, stretchers etc in the vehicles.

You will be required to drive a variety of vehicles, including cars, ambulances and other vehicles. Please check the Person Specification.

Both full and part time vacancies are available

About us

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

Where a Disclosure & Barring Service (DBS) check is required for the post, applicants are required to cover the cost of the check. The cost of £ for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) account regularly as contact is usually made via this method

Job description

Job responsibilities

1. Carry out required vehicle and equipmentchecks.

2. Be prepared to work flexibly toensure patients are moved in a timely, safe and dignified manner

3. Work within Contract SpecificQuality Standards and ensure a high level of customer care (These standardsvary from contract to contract and will be available at your base)

4. Ensure effective communicationwith the Control Centre, by telephone or electronic means

5. Transfer patients using equipment andskills specific to individual needs

6. Provide effective care to patients,appropriate to their requirements using available equipment.

7. Transport patients safely andconsiderately this will include pre-planned and ad-hoc journeys.

8. Ensure patients have a safe, smoothjourney, complying with all relevant traffic legislation and driving withconsideration for other road users.

9. Maintain full and accurate records andreports, including Patient Transport Records, Accident Reports, and IncidentReports etc. These may be both paper and electronic.

10. Ensure vehicles and equipment are keptin states of cleanliness and readiness.

11. Undertake required training to maintainacceptable standards and quality of care.

12. Maintain a current valid driving licence.

13. Adhere to corporate Instructions andPolicies, Operational Instructions, Clinical Protocols, Quality Procedures andother verbal or written instructions.

14. Perform other tasks in keeping with the post as required by supervisorystaff and managers.

Theabove are the core duties and responsibilities. There may be other duties thatare required for individual contracts. These will be explained at interview

Person Specification

Qualifications

Essential

Good standard of general education with a minimum of 3 GCSEs at Grade C or above (or equivalent) including English or be willing to undertake a level 2 qualification within the first 12 months in post

Skills

Essential

Full clean manual driving licence (showing no more than 3 points)

Experience

Essential

Experience of working within a public service or customer care environment. Experience of driving a variety of vehicles

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