Receptionist - Cancer Services

3 weeks ago

Warwick, United Kingdom South Warwickshire University NHS Foundation Trust Full time

An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join Administration team within Cancer Services.

The ideal post holder will have previous experience with working within the NHS and previous experience in reception duties with experience of using different technologies and systems. The post holder must be able to work across both Stratford and Warwick Hospital sites.

The post-holder will provide an effective reception service. At all times presenting a welcoming user-friendly image.

Providing confidential, accurate and efficient clerical support to all departments within the clinic.

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Meeting, greeting and providing a welcoming reception for all staff, patients and members of the general public visiting, and to ensure that at all times the reception duties are carried out to the highest standards.

Responsible for processing all telephone calls to the clinic.

To provide a receptionist service directing patients/clients to the appropriate area as determined by clinical/service appointments or otherwise. Dealing with direct personal queries at the reception desk.

Operate the switchboard in a courteous and efficient manner respecting patient confidentiality and expressing diplomacy/sensitivity when taking messages and relaying detailed information to relevant personnel.

Responsible for organising appointments and maintaining the scheduling system for the various services within your clinic.

To schedule, manage, negotiate, arrange and amend appointments and clinics within established guidelines. This will include dealing with telephone and direct enquires from patients, staff, other health care professionals and visitors on a daily basis. To act on own initiative in the absence of senior staff to resolve any queries/problems, fill vacant appointments, maximise clinic capacity and use resources variably.

To arrange transport for patients, liaising with the ambulance service; to record and monitor any transport problems and negotiate solutions acceptable to patients, therapies staff and the ambulance service.

To distribute departmental post, prioritising anything that requires urgent attention and ensure relevant documentation is acted on promptly and appropriately.

To provide non-clinical advice and information regarding appointments, processes or procedures to patients, visitors and other members of clinic staff, as required.

Authorised to use the Trust IT system (Lorenzo) to view and retrieve patient information, on behalf of the various departments, as requested and to use this system to schedule, manage, negotiate, arrange and amend appointments and clinics.

Responsible for dealing with both internal and Royal Mail postal systems.

To be vigilant in observation of the clinic security system, taking appropriate action as required and report any such action immediately.

To respond to the fire alarm and emergency calls ensuring established procedures are followed.

To book meeting rooms on site.

The post-holder will advise the Maintenance Secretary as soon as is practicable of any problems or operational difficulties which affect the efficiency of the reception service.

To be able to advise general enquiries, both telephone and face to face with regard to Family Planning Clinics.

To be able to handle distressed/aggressive patients/clients in a sympathetic and understanding manner and to be able to resolve issues with a minimum of guidance.

To be responsible for the allocation of internal keys to the building on a day-to-day basis ensuring their safe return.

Reporting/logging all maintenance work/requests.

Be responsible for dispensing of hearing aid batteries, issuing welfare foods in exchange for tokens or cash and issuing foot files for cash, ensure adequate stocks are maintained and re-order as necessary.

Organise own workload.

Assist with the opening and closing of the clinic when necessary.

Be responsible for the ordering of stationery for reception only, and when delivered to ensure

  • Cancer Care Navigator

    2 months ago

    Warwick, United Kingdom South Warwickshire University NHS Foundation Trust Full time

    This is an exciting opportunity for applicants with previous NHS experience working within cancer services or with experience working with patients within a front facing setting. The successful applicants will join the Gynaecology Oncology Nursing Team. The Cancer Care Navigator (CCN) will be part of the Clinical Nurse Specialists (CNS) team and will work...

  • Haematology Cancer Care Navigator

    2 months ago

    Warwick, United Kingdom South Warwickshire University NHS Foundation Trust Full time

    An exciting opportunity has become available for applicants with previous NHS experience with an interest in cancer services to support our Haematology pathway in a new patient facing role. The Cancer Care Navigator (CCN) will be part of the Clinical Nurse Specialists (CNS) team and will work very closely with the nurses to provide a single point of contact...

  • Haematology Cancer Care Navigator

    2 weeks ago

    Warwick, United Kingdom South Warwickshire University NHS Foundation Trust Full time

    Job summary An exciting opportunity has become available for applicants with previous NHS experience with an interest in cancer services to support our Haematology pathway in a new patient facing role. The Cancer Care Navigator (CCN) will be part of the Clinical Nurse Specialists (CNS) team and will work very closely with the nurses to provide a...

  • School Receptionist

    2 weeks ago

    Warwick, United Kingdom Aspire People Full time

    School ReceptionistsWarwick£12.00 - £14.00 per hourAre you a Receptionist with a background working in a school environment or similar looking for workIt is ADVANTAGEOUS that applicants have some school Receptionist experience. However, applicants with STRONG RECEPTIONIST experience in a similar sector will also be considered.You MUST BE willing to work on...

  • School Receptionist

    4 weeks ago

    Warwick, United Kingdom Aspire People Full time

    School ReceptionistsWarwick£12.00 - £14.00 per hourAre you a Receptionist with a background working in a school environment or similar looking for workIt is ADVANTAGEOUS that applicants have some school Receptionist experience. However, applicants with STRONG RECEPTIONIST experience in a similar sector will also be considered.You MUST BE willing to work on...

  • Weekend Receptionist

    2 weeks ago

    Warwick, United Kingdom Startin Group Full time

    **Weekend Receptionist** We are looking to grow our team by adding a weekend receptionist at our Kia Dealership in Warwick. You will be well presented with an heir of confidence about you. **Benefits of working for us -** - **6.5 days holiday (inclusive of bank holidays)**: - **Health & wellbeing benefits**: - **Death in service insurance**: - **Staff...

  • School Receptionist

    2 weeks ago

    Warwick, United Kingdom Aspire People Remote Work Freelance Full time

    School ReceptionistsWarwick£12.00 - £14.00 per hourAre you a Receptionist with a background working in a school environment or similar looking for workIt is ADVANTAGEOUS that applicants have some school Receptionist experience. However, applicants with STRONG RECEPTIONIST experience in a similar sector will also be considered.You MUST BE willing to work on...

  • School Receptionist

    4 weeks ago

    Warwick, United Kingdom Aspire People Remote Work Freelance Full time

    School ReceptionistsWarwick£12.00 - £14.00 per hourAre you a Receptionist with a background working in a school environment or similar looking for workIt is ADVANTAGEOUS that applicants have some school Receptionist experience. However, applicants with STRONG RECEPTIONIST experience in a similar sector will also be considered.You MUST BE willing to work on...

  • Hotel Receptionist

    3 weeks ago

    Warwick, United Kingdom Welcome Break Full time

    **Hotel Receptionist** **Welcome Break Warwick Days Inn, Asbourne CV35 0AA** **Immediate start, flexible full time and part time positions available with overtime up to £10ph** Please be aware there is no public transport to this location Are you a friendly, welcoming person? Do you have a positive attitude and willing to learn? We want to hear from...

  • School Receptionist

    2 weeks ago

    Warwick, United Kingdom YSA Education Full time

    Job Overview: As the School Receptionist / Administrator, you will play a vital role in creating a warm and welcoming atmosphere for children, parents, and staff. Your friendly manner and excellent communication skills will be essential in building positive relationships with families, ensuring that they feel valued and supported throughout their child's...

  • Receptionist

    2 weeks ago

    Warwick, United Kingdom Mercure Walton Hall Hotel & Spa Full time

    **Job Ref**:AM11905 **Branch**:Mercure Walton Hall Hotel Spa **Location**:Mercure Walton Hall Hotel Spa, Warwick **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:20/02/2024 **Closing date**:22/05/2024 **Would you like to work for a company that gives you**: - £250, up to...

  • Office Receptionist/administrator

    3 weeks ago

    Warwick, United Kingdom Apex Resource Management Ltd Full time

    **Office Receptionist / Administrator Location: **Warwick **Shift**: Days - 37.5 hours Monday to Thursday 08:00am to 16:45pm and Friday 08:00am to 12:30pm **Permanent** **Office Receptionist / Administrator** required to join a well-established automotive manufacturer, based in Warwick on a permanent basis offering a competitive salary and attractive...

  • Receptionist

    4 weeks ago

    Warwick, United Kingdom Mercure Walton Hall Hotel & Spa Full time

    **Job Ref**:AM10803 **Branch**:Mercure Walton Hall Hotel Spa **Location**:Mercure Walton Hall Hotel Spa, Warwick **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:21/08/2023 **Closing date**:23/09/2023 **Would you like to work for a company that gives you**: - £250, up to...

  • Receptionist

    4 weeks ago

    Warwick, United Kingdom Mercure Walton Hall Hotel & Spa Full time

    **Job Ref**:AM9470 **Branch**:Mercure Walton Hall Hotel Spa **Location**:Mercure Walton Hall Hotel Spa, Warwick **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:Over 7 days of the week (Inc Weekends) **Hours per week**:40 **Posted date**:06/03/2023 **Closing date**:08/04/2023 **Would you like...

  • Receptionist

    3 weeks ago

    Warwick, United Kingdom Mercure Walton Hall Hotel & Spa Full time

    **Job Ref**:AM10157 **Branch**:Mercure Walton Hall Hotel Spa **Location**:Mercure Walton Hall Hotel Spa, Warwick **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Hours per week**:32-40 **Posted date**:30/05/2023 **Closing date**:13/07/2023 **Would you like to work for a company that gives you**: - £250, up...

  • Receptionist

    3 weeks ago

    Warwick, United Kingdom Mercure Walton Hall Hotel & Spa Full time

    **Job Ref**:AM10157 **Branch**:Mercure Walton Hall Hotel Spa **Location**:Mercure Walton Hall Hotel Spa, Warwick **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Hours per week**:32-40 **Posted date**:30/05/2023 **Closing date**:13/07/2023 **Would you like to work for a company that gives you**: - £250, up...

  • Medical Receptionist

    4 days ago

    Warwick, United Kingdom PRIORY MEDICAL CENTRE Full time

    Job summary Medical Receptionist, Priory Medical Centre Full / Part Time This role will receive, assist & direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. The role will also provide general assistance to the practice team and project a positive and friendly image to patients and...

  • Dental Receptionist

    4 weeks ago

    Warwick, United Kingdom Aspire Smiles Full time

    **About us** We have an exciting opportunity for a part time Dental Receptionist to join our fully Private Dental practice based in the new Warwick Gates estate area that offers excellent career progression and development prospects. We are a friendly, forward-thinking practice offering private treatments such as Implants, Sedation, General Dentistry and...

  • Hotel Receptionist

    5 days ago

    Warwick, United Kingdom Delta Hotels by Marriott Warwick (Currently M40 J15 Warwick) Full time

    **Join us as Hotel Receptionist** Delta Hotels by Marriott Warwick - 20 days holiday (plus 8 bank holidays) - Uniform provided - Meals on duty - Discounted International/Worldwide room rates for yourself, family and friends - Employee recognition scheme **This is an excellent opportunity for an enthusiastic, passionate Receptionist looking for a...

  • Receptionist/administrator

    3 weeks ago

    Warwick, United Kingdom Retirement Security Limited Full time

    Receptionist/Administrator Are you an enthusiastic and customer-focused individual looking for an exciting opportunity to be the first point of contact at one of the first to establish Independent Retirement Communities within the UK and since its inception of 1983, has continued to be a trail blazer for over 40 years. As a Receptionist/Administrator at...