Customer Team Leader

2 weeks ago

Whalley, United Kingdom Co-op Full time

Closing date: 17-09-2024

Customer Team Leader   Location: 60 King Street, Whalley, BB7 9SN Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including late evenings (until 10:30pm) and weekends, to be discussed at interview
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll do
  • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
  • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
  • Make sure that the store remains safe, legal, and fully operational
  • Manage diligence checks and stock accuracy to make shopping a great experience for our customers
  • Support your store manager by deputising when they’re not working and delivering a variety of HR processes
  • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
  • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
This job would suit people who have
  • A genuine care for the needs of customers and members
  • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • Strong organisational and problem-solving skills
  • A desire to learn, grow and develop your leadership skills
  • The flexibility to work a range of different shifts
Why Co-op?
  • Full, paid training and dedicated support for your personal development and career progression
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 36 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 
  • 24/7 employee assistance service
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme
Building an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
 

  • Greggs Supervisor

    3 months ago

    Whalley, United Kingdom EG Group Full time

    **Role**: Greggs Supervisor / Team Leader **Location**: Whalley, BB7 9WF **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our...

  • Customer Service/ Compliance Office Administrator

    4 months ago

    Whalley, United Kingdom Monza Installs Ltd Full time

    Monza Installs Ltd are a rapidly growing company specialising in energy efficient home improvements via the ECO Scheme. Company currently has an exciting opportunity available for a full-time Customer Service/ Compliance Office Administrator to join our team in Whalley. This is an excellent opportunity for an individual to gain further experience and...

  • Customer Service Representative

    2 weeks ago

    Whalley Range, United Kingdom Back 2 Work Complete Training Full time

    Job Description**Job Title:** Customer Service Advisor**Company:** Back 2 Work Complete Training**Job Summary:** We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their...

  • Recruitment Consultant

    4 months ago

    Whalley, United Kingdom Ribble Recruitment Full time

    **Recruitment Consultant** **Company: Ribble Recruitment** **Type: Permanent, Full-Time** Are you a dynamic and motivated individual looking to kick-start or further develop your career in recruitment? Ribble Recruitment, a leading agency specialising in the education sector, is expanding, and we're on the lookout for Recruitment Consultants to join our...

  • Event Bar Staff

    3 months ago

    Whalley, United Kingdom Mytton Fold Hotel Full time

    Nestled in the picturesque Ribble Valley of Lancashire, Mytton Fold Hotel offers a tranquil escape amidst stunning countryside surroundings. This family-owned hotel blends traditional charm with modern comforts, providing guests with a unique and memorable experience. With a rich history dating back to the 16th century, Mytton Fold Hotel boasts elegant...

  • Restaurant Supervisor

    3 months ago

    Whalley, United Kingdom Mytton Fold Hotel Full time

    **Restaurant Supervisor** **Langho, Blackburn** Mytton Fold is an independently owned hotel boasting a great location, 37 bedrooms, 2 bar areas, 4 function rooms plus a restaurant. Having undergone a major refurbishment program, we currently have an exciting opportunity for an experienced, enthusiastic, customer focused **Restaurant Supervisor** to join...

  • Relief Chef

    2 weeks ago

    Whalley Range, United Kingdom Taylor Shaw Full time

    About Us: Taylor Shaw is a leading provider of catering services to schools in Manchester and Lancashire.Job Summary: We are seeking a Relief Chef/Cook to join our fantastic catering team, supporting our schools with high-quality, nutritious, and sustainable food.Key Responsibilities:Prepare and cook fresh, healthy meals for studentsWork collaboratively with...

  • Relief Chef

    2 weeks ago

    Whalley Range, United Kingdom Taylor Shaw Full time

    About Us: Taylor Shaw is a leading provider of catering services to schools in Manchester and Lancashire.Job Summary: We are seeking a Relief Chef/Cook to join our fantastic catering team, supporting our schools with high-quality, nutritious, and sustainable food.Key Responsibilities:Prepare and cook fresh, healthy meals for studentsWork collaboratively with...

  • Business Operations Assistant

    22 hours ago

    Whalley, Lancashire, United Kingdom Lancashire County Council Full time

    Business Support OfficerWe are seeking a highly organized and detail-oriented Business Support Officer to join our Countywide Services Support Team. As a key member of our team, you will provide operational highways support and administrative functions to ensure the smooth delivery of highway-related schemes across Lancashire.Key Responsibilities:Support...

  • Business Operations Assistant

    24 hours ago

    Whalley, Lancashire, United Kingdom Lancashire County Council Full time

    Business Support OfficerWe are seeking a highly organized and detail-oriented Business Support Officer to join our Countywide Services Support Team. As a key member of our team, you will provide operational highways support and administrative functions to ensure the smooth delivery of highway-related schemes across Lancashire.Key Responsibilities:Support...

  • Female Support Worker

    3 months ago

    Whalley, United Kingdom Thera North Full time

    **Thera North **has an exciting opportunity available for a** Female Support Worker** **to join our team in **Clitheroe.** You will join us on a** permanent basis, with full-time, part-time and relief hours available. **In return, you will receive a competitive salary of** £12.00 per hour.** Are you seeking a new career in Social Care, with a regular...

  • Night Porter

    4 months ago

    Whalley, United Kingdom Mytton Fold Hotel Full time

    Mytton Fold is an independently owned hotel boasting a great location, 37 bedrooms, 2 bar areas,4 function rooms plus a fine dining restaurant. Having undergone a major refurbishment program, we currently have an exciting opportunity for an experienced, enthusiastic, customer focused **Night Porter** to join our team and deliver excellent customer service to...

  • Highway Support Specialist

    5 days ago

    Whalley, Lancashire, United Kingdom Lancashire County Council Full time

    Job SummaryWe are seeking a skilled Highway Support Specialist to join our team at Lancashire County Council. The successful candidate will be responsible for managing highway enquiries from members of the public and elected members, providing technical responses and demonstrating exceptional customer focus skills.Key ResponsibilitiesManage highway enquiries...

  • Highway Support Specialist

    5 days ago

    Whalley, Lancashire, United Kingdom Lancashire County Council Full time

    Job SummaryWe are seeking a skilled Highway Support Specialist to join our team at Lancashire County Council. The successful candidate will be responsible for managing highway enquiries from members of the public and elected members, providing technical responses and demonstrating exceptional customer focus skills.Key ResponsibilitiesManage highway enquiries...

  • Junior Chef Trainee

    1 month ago

    Whalley, Lancashire, United Kingdom Flavours Cookery School Full time

    Company OverviewFlavours Cookery School is dedicated to offering engaging culinary experiences for participants of all ages. Our services include educational cooking classes, after-school programs, catering solutions, and a range of culinary events.Job DescriptionThis position will be primarily located at our educational facility, with occasional chances to...

  • Culinary Apprentice

    1 month ago

    Whalley, Lancashire, United Kingdom Flavours Cookery School Full time

    Company OverviewFlavours Cookery School is dedicated to offering culinary education for individuals of all ages. Our services include after-school programs at various educational institutions, catering solutions, and a range of cooking events.Job DescriptionThis position will primarily be located at our educational facility, with occasional chances to...

  • Culinary Arts Assistant

    1 month ago

    Whalley, Lancashire, United Kingdom Flavours Cookery School Full time

    Company OverviewFlavours Cookery School is dedicated to offering culinary education for individuals of all ages. Our services include after-school programs at various educational institutions, catering solutions, and a diverse range of cooking events.Job DescriptionThis position will primarily be located at our educational facility, with occasional chances...

  • Front of House Assistant

    3 months ago

    Whalley, United Kingdom Mytton Fold Hotel Full time

    Nestled in the picturesque Ribble Valley of Lancashire, Mytton Fold Hotel offers a tranquil escape amidst stunning countryside surroundings. This family-owned hotel blends traditional charm with modern comforts, providing guests with a unique and memorable experience. With a rich history dating back to the 16th century, Mytton Fold Hotel boasts elegant...

  • Highways Technician Countywide Projects

    3 months ago

    Whalley, United Kingdom Lancashire County Council Full time

    Salary £27,852 - £32,020 per annum | Permanent, Full Time, 37 hours per week | Whalley Depot / Lancashire **International Sponsorship - **this role is **not **open to international sponsorship (Shortage Occupations only) Whalley Depotplease note you will be required to work across various locations across Lancashire. **We are currently recruiting a...

  • Apprentice Chef

    4 months ago

    Whalley, United Kingdom Flavours Cookery School Full time

    Company Bio We provide cookery lessons to all ages. We also provide afterschool clubs at various schools, outside catering, cooking events, such as tapas and day courses. Description This position will be mainly based at our school, located in Whalley. Occasionally, however, and with advanced notice you may also be assisting on mobile events...