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Customer Service Representative
2 months ago
**Job Title:** Customer Service Advisor
**Company:** Back 2 Work Complete Training
**Job Summary:** We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities:
- Communicate with customers to understand their needs and provide solutions
- Analyze customer data to identify trends and areas for improvement
- Perform data entry tasks accurately and efficiently
- Upsell products or services to increase sales
- Maintain a high level of professionalism and phone etiquette
Benefits:
- Additional leave
- Company events
- On-site parking
- Paid volunteer time
- Transport links
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong analytical and problem-solving skills
- Proficiency in data entry and computer software
What We Offer:
- A competitive salary of £24,756.00 per annum
- Opportunities for career growth and development
- A supportive and collaborative work environment
