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LE LABO

3 months ago

London, United Kingdom LE LABO Full time
Counter Manager

Founded in 2006, Le Labo is a New York-based perfume house that has become iconic for its collection of handmade perfumes and home scents available in a limited number of stores and labs around the world. Le Labo composes with some of the world's most creative and talented perfumers and uses only the highest quality raw ingredients.

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Fragrance Specialists to achieve sales, customer service and operational targets. If you enjoy having total accountability for managing an agile business plan and recruiting & retaining customers through superior customer relationship management & strategic targeting, then this could be the perfect role for you.

As Counter Manager, you will bring this in-store experience to life through your flair for business planning and leadership of a high performing team. You will also be accountable for the smooth running of the counter and ensure all your team are aligned in the Brand vision. The Counter Manager role also requires you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own.

Compensation and Benefits

  • Competitive industry salary.
  • Commission scheme eligibility.
  • Annual Leave & Family Leave.
  • Product discount/Staff Product Concession monthly credit spend allowance.
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
  • Benefits platform with exclusive discounts and offers.
  • Work Life Connections - Employee Assistance Programme.
  • Extensive Training & development offering.
Qualifications

  • About you

    You will have:
  • Proven retail management/assistant retail management experience preferably within Beauty or a fast-paced retail environment.
  • Experience setting sales and customer service targets, sales analysis and staff scheduling.
  • Previous retail operations experience including inventory and facilities management and cash reconciliation.
  • Proven track record of leading, coaching and developing a team to succeed.
  • Experience of creating and executing in-store events.
  • Flexible availability across days/hours.
  • A proficient skill level using Microsoft Office applications.
  • Proof of right to live and work in the country.
Job: Retail - Store

Primary Location: Europe, Middle East, Africa-GB-ENG-London

Job Type: Standard

Schedule: Full-time

Shift: Variable

Job Number: 2410196

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.#J-18808-Ljbffr