Veterinary Receptionist/Patient Care Assistant

3 weeks ago


Wootton Bridge, United Kingdom CVS Group Plc Full time

Veterinary Receptionist/Patient Care Assistant - Pet Doctors (IOW Hub)

Practice Site: Medina (Wootton)

Medina (Wootton)

We have a fantastic opportunity for a Veterinary Receptionist/Patient Care Assistant to join our team here at Medina Veterinary Group in Wootton

This is a part time role, working 30 hours per week. This role will be split part time on Reception and part time as a PCA. 

You will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, sometimes under high pressure. Previous veterinary receptionist experience would be preferable but not essential.

Main duties would include:

Answering the telephone, booking appointments and processing prescription requests Dealing with clients at the reception desk, taking payments and dealing with enquiries Accurately recording client and animal information on our IT system, so good IT skills would be preferable Cleaning duties are involved Animal handling Assisting vets and nurses in restraining animals for treatment Cleaning, walking and feeding patients

In return, you will receive:

Salary in line with National Minimum Wage 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service) Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay Pension Staff discount scheme on Veterinary bills and products Employee Assistance Programme Access to First Aid for Mental Health and Wellbeing Champions across CVS and trained CVS colleagues in this role. Access to a range of flexible benefits to suit your needs – such as subsidised gym membership, and cycle to work scheme

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