HR Systems Administrator

3 days ago

Market Drayton, United Kingdom Müller Full time

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes:

Müller Milk & Ingredients which aims to be Britain’s private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.

Müller Yogurt & Desserts which is the UK’s leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.

Müller has been a loved brand in the UK for over 30 years. It’s a household name – and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year

Müller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including:

Competitive Salary / Bonus scheme / Health Care Cash Plan / Contributory pension plan / Employee Assistance Programme - an easy-to-use app which offers guidance and care for your physical and mental health. It puts a range of health and wellbeing services at the fingertips of Müller employees / Generous annual leave increasing with service / Flexible benefits programme / New and improved family friendly policies for maternity, adoption/surrogacy and paternity/partner leave / Free onsite parking / In addition, our employees have access to a Rewards Benefits Programme providing an exclusive range of discounts across 800 retailers, utilities, holidays and cinema tickets.

We are currently recruiting for a  HR Systems Administrator for a fixed term of 12 months , to join our friendly team at Market Drayton. We are looking for an experienced individual to provide Tier 1 support to the HR Function and business by performing administrative tasks for the HR Systems Team.

In this role the key responsibilities for the HR Systems Administrator will include:
• Setting up and deactivating system user accounts ensuring HR data governance is always adhered to.

 • Managing the HR systems inbox, escalate issues to Tier 2 support when required and ensure customers are informed of progress.
• Conduct analysis of Tier 1 system errors, develop and maintain a log of any know issues and develop support crib sheets to support our customers.
• Develop ad-hoc report templates to support customer needs.
• Provide support to our customers within HR and the wider business functions to ensure that they can fulfil their role within the system and obtain support when required.
• Run and distribute interfaces of HR dependant systems where automation is not possible.
• Adhere to resolution times to HR System SLA’s.
• Provide data collation and transformation to support project tasks.
• Liaise with all areas of HR, ensure customers know what services and support we provide and to gain knowledge/feedback from them to support the resolution of issues.
• Demonstrate understanding of the systems landscape, what the dependencies are and how they support HR and cross-functionally with the wider business.
• Understand the role of the Systems Team and how this fits into the HR function and supports their business objectives.
• Be the first point of contact within the HR Systems team to ensure report requests are channelled correctly and ambiguity is removed.

Key skills & experience for the HR Systems Administrator:
• Knowledge of HR and Payroll systems. 

• Good information system technical expertise
• Knowledge of operating systems
• Integration with MS Office applications
• Good administrative, interpersonal and team skills.
• Excellent communication skills: able to communicate clearly and effectively with users and able to train and write documentation in non-technical language.

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