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Group Spa Manager

2 months ago

London, United Kingdom Head Office Full time

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. 

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Group Spa and Wellness Manager for our 5 Star London Hotels.

Overview:

  • We are currently looking for a Group Spa and Wellness Manager to join the team at the Spa at our 5 Star London Hotels, The May Fair and The Londoner.
  • The role of Group Spa and Wellness Manager will involve supporting the Spa teams on the day to day running of the Spa and Health Club.
  • This role is responsible for achieving the Spa and Health Club revenue, profit, and customer satisfaction goals for the Spa and Health Club operation including selling memberships.
  • You will provide direction to the Spa and Health Club team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment.
  • You will ensure guest expectations are exceeded and will seek opportunities to improve the guest experience by seeking feedback.

About you:

  • Current Spa or Health Club Management experience within a hotel, spa, or health club operation.
  • Capable of demonstrating outstanding leadership, training, and development skills.
  • The ability to manage and achieve budgetary goals by analysing historical data, forecasts, and revenues alongside the Spa and Health Club Manager.
  • Has the ability to demonstrate personal ownership of tasks and will ensure completion to achieve the required results.
  • A proven track record of achieving outstanding levels of personal and departmental targets.

 Our Benefits Package:

  • Competitive salary
  • 28 days Holiday per annum including Bank Holidays increasing with long service
  • Complimentary hot meals, salad bar and unlimited beverages provided daily
  • Recommend a Friend Scheme of up to £500 per friend recommended.
  • Annual complimentary night stays within our hotels
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
  • Access to a discount platform for all of the most popular stores and outlets
  • Auto enrolment into our company pension scheme
  • Regular social events across all hotels
  • Annual company recognition events held in January each year
  • Wellbeing champions across all of our hotels
  • Access to our company doctor for medical appointments and occupational health support
  • Access for all hosts to our online learning platform Edwardian Academy
  • Opportunities for promotion and a wide range of training programs to support your development

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