Learning & Development Coordinator

1 month ago

Peterborough, United Kingdom Carter Jonas Full time

An exciting opportunity has arisen for a Learning & Development Coordinator to join our HR team.

The role will be responsible for providing support on a variety of activities within the learning and development field and taking an active lead in promoting continuous professional and personal development for our people. From organising training plans, tracking appraisals, and managing the firm's training schedule to coordinating our Equality, Diversity and Inclusion network, the role is varied, challenging and will suit someone looking to further their career in L&D. There is a real focus on assessing the return on investment in our programmes and working to actively review our L&D programmes.

We offer a competitive salary with excellent benefits including flexible perks to suit your personal circumstances. The role is based in Peterborough, working on a hybrid basis, and there is some travel to work with the team in the Winchester office.

Main tasks:

Coordinate the training plan, including publishing on the intranet and promoting to maximise attendance. Track appraisal returns and manage the data output effectively, linking to training plans. Collate all training & development requests on the training database. Schedule training plan, including booking trainers and venue, organising catering and relevant equipment, issuing invitations, joining instructions and liaising with delegates to optimise attendance. Update the eLearning training matrix in liaison with the application trainers. Liaise with line managers to enable them to complete a pre-training discussion with delegates to optimise learning transfer and Return on Investment. Assist the Head of HR in preparation for IIP audits. Answer all general day-to-day training enquiries. Take an active role in the Equality, Diversity, and Inclusion Network including coordination of meetings, agendas, and attendance lists. Assist the Senior HR Advisor in the tasks that work towards ClearAssured accreditation.

What will it take to be successful:

The successful candidate will have some experience in L&D, extremely organised, resilient, confident, with an excellent telephone manner and strong attention to detail. Strong customer service skills are essential, and they must be comfortable with multi-tasking and working under pressure to meet deadlines. A good working knowledge of Microsoft Office packages, including Excel is essential for this role and a working knowledge of Learning Management Systems will be beneficial. It will be important to work with team members to effectively delegate. On occasion, this role may also be required to travel to our London and regional offices.

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