Operations Coordinator
2 weeks ago
**Operations Coordinator**
**Location: Peterborough**
**Salary: £27k per year + OTE of £30k per year**
**Hours: Monday to Friday 9-5:30pm**
**Excellent opportunities to progress**
**The Opportunity**
Our client is a friendly family run business which was established in 2015 and has some amazing clients on board across the UK and due to ongoing success, they are now able to expand the business further and as such, are looking for someone who is experienced, passionate and keen on developing their career further.
In this job you will be expected to take on a duty of care to all our clients and take ownership on the day-to-day jobs which come in - all works are very varied from reactive, non-reactive and quoted.
We are looking for someone friendly and approachable and knows how to get the job done to the best of their abilities.
Someone with Facilities Management experience is a must as well as knowing general building specifications.
**Key responsibilities**
- Support internal departments with logging and scheduling planned and reactive work requests on internal management/ CAFM systems
- Communicate with contractors and clients to ensure jobs run smoothy to offer the high levels of service promoted by the organisation
- Continuous monitoring of safe working practices within the business by monitoring contractors H&S processes and accreditations
- Support the business by finding contractors to expand support networks and ensure formal onboarding processes are followed
- Following up outstanding work in progress jobs to ensure jobs are raised and closed within client timeframes and feedback relevant information to ensure clients are fully updated on progress
- Ensure clients planned maintenance tasks are monitored to agreed schedules and paperwork is provided promptly
- Support and schedule mobile engineering team to ensure a smooth transitions of work requests
- Offer support with new tender operatives and pull together formal proposals for submission
- Support company Directors and Management teams with day-to-day administration duties
- Support the finance team with invoice approvals and distributions.
**Personal Qualities**
- Passionate to learn new skills and progress and thrives to succeed
- Strong customer service skills
- Well organised in a fast-passed industry and environment
- Ability to work on their own initiative and as well as within a team
- Adaptable and flexible to the needs of the business
- Good level of attention to detail
**Experience Required**
- Knowledge of Microsoft office packages
- Previous experienced within the property or facilities management industry
- Previous roles offering high levels of customer service
- Strong knowledge of facilities management operations
If the above information sounds of interest and you’d like to be considered for this role, please click apply; today,
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£28,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Peterborough, PE7 3HS: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Operations coordination: 1 year (required)
Work Location: In person
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