Personalisation and PHB Facilitator

2 weeks ago

Fareham, United Kingdom Hampshire and Isle of Wight ICB (104) Full time

Job summary

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to NHS Hampshire and Isle of Wight, Southern Health Foundation Trust, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.

Do you thrive in a supportive environment that values your growth? Are you passionate about making a difference in people's lives?

Interviews will be held via an Assessment day

Main duties of the job

TheNHS Hampshire and Isle of Wight is seeking ambitious individuals to join our All Age Continuing Care team We offer a dynamic role with the flexibility of hybrid working, allowing you to work from our office and at home.

What you'll love about this role:

Make a Real Impact: Support individuals across all ages who require continuing care, ensuring they receive the best possible support.

Hybrid Working: Experience the best of both worlds withaflexibility to work from an office base and at home.

Continuous Learning: Develop your skills and knowledge with extensive training opportunities and clear career development pathways.

Supportive Team: Become part of a collaborative and encouraging team dedicated to providing exceptional care.

This role is perfect for you if:

You're passionate about health and social care.

You possess excellent communication and interpersonal skills.

You're a team player with a strong work ethic.

You're eager to learn and grow in your career.

About us

We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.

We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement and a balance between work and personal life.

We enjoy a forward thinking and innovative culture and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.

Here is a summary of some of the benefits and services which are on offer to staff:

27 days paid minimum holiday and bank holiday entitlement

NHS pension scheme

Sick pay policy

Occupational health services including staff counselling services

Flexible working and family friendly policies

Flexible retirement and retirement vouchers

Health Service Discounts - offers for stores, travel, equipment etc.

Successful candidates will be subject to a six-month probationary period.

Job description

Job responsibilities

Please see the detailed job description and person specification for further details on the duties and responsibilities of the role.

The post holder will act as a source of expertise and advice for relevant members of the multi-disciplinary teams, patients and members of the public in order to support the Personal Health Budget Process.

To support adults and children to access healthcare and support through Personal Health Budgets.

Working in partnership with and through clinicians at Place to implement Personal Health Budgets, including supporting and advising on the development of care and support plans to meet identified health and care needs/health and wellbeing outcomes.

Supporting and educating case managers on the calculation of indicative costs, providing recommendations and financial analysis to All Age Continuing Care and (as required) Local Authority members/the Personal Health Budget Panel.

Supporting finance to monitor and manage client financial information to include recovering unspent and misspent funds.

Providing advice and guidance to clients and clinicians as and when required, acting as an advocate to ensure the best possible outcomes can be achieved.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

This role will include weekend working when required.

Person Specification

Knowledge, Training and Experience

Essential

Educated to GCSE/O level grade C in English or equivalent. Educated to NVQ 3 level in Health and Care or relevant subject or equivalent level of qualification or significant equivalent previous proven experience. Knowledge of administrative procedures, project management or information analysis. Demonstrable experience in dealing with the public and dealing with sensitive and confidential information. Intermediate knowledge of IT systems and software programs such as Outlook, Word, Excel, PowerPoint and Access. Experience of the application of the Confidentiality and Data Protection Act.

Desirable

Experience and understanding of Personal Health Budgets, Direct Payments or Self Directed Support, including personalised care support planning, budget setting, recruiting and employing Personal Assistants in Care (PAs).

Communication and Relationship Skills

Essential

Clear communicator with excellent telephone, writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users. Ability to work under pressure in a busy working environment and able to multi-task. Excellent interpersonal and negotiation with the ability to deal sensitively with patients and their families/representatives. Effective team working. Ability to demonstrate the ability to deal with difficult/challenging situations.

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