Complaints Quality Officer

About usWe're Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 1,500 colleagues. And if all our 80,000 residents lived in the same place, we'd have a town roughly the size of Guildford.We're a passionate bunch. We think we can make a real difference. Homelessness, poverty, inequality, a lack of...

Job Title - Complaints Officer Location - EastleighContract - PermanentHours - 37Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair...

Job Title - Complaints Officer Location - Eastleigh Contract - Permanent Hours - 37 Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and...

Job Title - Complaints OfficerLocation - EastleighContract - PermanentHours - 37Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair...

Job Title - Complaints Officer Location - Eastleigh Contract - Permanent Hours - 37 Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair...

Job Title - Complaints Officer Location - Eastleigh Contract - Permanent Hours - 37 Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back.  To support customers through the final stages of the internal complaints journey, investigating cases on their...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back.  To support customers through the final stages of the internal complaints journey, investigating cases on their...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back. To support customers through the final stages of the internal complaints journey, investigating cases on their...

Our aim is to deliver a great experience to every customer, every time. But we know things don’t always go quite right - that’s where our Complaints team come in. We’re looking for a Complaint Officer to join the team, make a difference to our customers and help us improve things for the future. In this role, communication is key, so we’re looking...

**Your new role** We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking for a Complaint Officer to deliver an...

Job Title: Senior Complaint Officer Salary: £32,682.30 per annum Hours: 37 Type: Permanent Location: Eastleigh, SO50 Start Date: ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and communicating...

Our aim is to deliver a great experience to every customer, every time. But we know things don’t always go quite right – that’s where our Complaints team come in. We’re looking for a Complaint Officer to join the team, make a difference to our customers and help us improve things for the future.In this role, communication is key, so we’re looking...

We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking for a Complaint Officer to deliver an exceptional experience for...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.  The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.Main DutiesAct as the first point of...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.  The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main Duties Act as the first point...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.  The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.Main DutiesAct as the first point of...

We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in. Abri’s Customer Relations Team is dedicated to resolving customer complaints,...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main DutiesAct as the first point of...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main Duties Act as the first point of...