Paediatrics

3 weeks ago

Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full time
Job overview

This is a busy, varied, autonomous role working within an established team of booked admissions, and we all work together to give the patient the best service we can within the parameters that are set.

Main duties of the job

We have an established Booked Admissions team of motivated and enthusiastic people within the Surgical management team and we are looking for another like-minded colleague to join us in a part time role.

The position of Booked Admissions Senior Booking Coordinator is a varied role in a very busy and demanding environment. You will provide support to a number of consultant's theatre lists.

The Senior booking coordinator is an autonomous role, working for the Plastics team, and requires closely working with Consultants and Service managers and other colleagues, in filling the theatre lists. Calm and efficient communication with the patient, ensuring all procedures have been followed, will ensure a positive experience for them.

A good standard of education is required, including GCSE Maths and English (or equivalent) and in an ideal world you would have worked in a healthcare environment. However, we are happy to teach the processes required to an applicant who shows the transferrable skills and are willing to learn the processes which would enable them to do this role. It is a responsible job, but with many different facets and would suit a cheerful and organised person who enjoys communication with everyone – no two days are the same and the team are all working to the same result which is putting the patient first and giving them a positive journey through a difficult time. 

Working for our organisation

Listen to why colleagues think we are a great place to work - 

Person specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential criteria

Good Basic Education

Desirable criteria

GCSE or equivalent in Maths and English Customer Care Course or equivalent

EXPERIENCE

Essential criteria

Use of Microsoft office packages Good communication skills, at all levels and across a range of individuals including clinical staff and patients Experience of having worked to performance targets and within a service level agreement

Desirable criteria

Experience of working in the NHS (Desirable)

SKILLS, ABILITIES & KNOWLEDGE

Essential criteria

Clear, concise verbal and written communication skills to enable liaison with multi-disciplinary team, patients and carers Able to give attention to detail when scheduling of appointments to prevent breaches of waiting list targets. Able to give attention to detail when scheduling of appointments to prevent breaches of waiting list targets. Able to work under pressure and deal with conflict situations to an amicable conclusion. Flexible working attitude in order to be multi skilled in different areas of the service. Ensure punctuality and reliability of self to ensure good relationship within team environment.

SPECIAL CIRCUMSTANCES

Essential criteria

Ability to work across multiple sites Ability to work flexible hours, as the service requires

PPE requirements:  Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.

COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.

I f you are successful  at interview, we will require you to complete a Covid-19 risk assessment document.

Application deadline: This post will close on the closing date stated at midnight. If we receive a large number of applications or there is a change in circumstance, we may be required to close a job before to the closing date.

Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.

Travel expenses: It is Trust policy that travel expenses for interview will not be reimbursed.

Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.

Employer certification / accreditation badges

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