Field-Based Sales Consultant

About You

We are looking to expand our talented Southern Sales Team and recruit a Field Based Sales Consultant who has customer-focused sales experience gained within housebuilding, hospitality, care, or travel. You will need to be customer centric and can foster and deliver a positive customer experience at every stage of the customer journey.

What the Field Based Sales Consultant role involves

At McCarthy Stone we place our customers at the very heart of our culture and core values, as our Field Based Sales Consultant you will bring enthusiasm, tenacity, and excellent interpersonal skills to deliver the sales which encompasses lead generation and qualification; developing interest and commitment; negotiating pricing, closing sales; whilst ensuring that the customers remain informed, engaged, and committed through to sales completion.

Our Field Based Sales Consultants primary focus will be to deliver the end-to-end sales process on sites across the Hampshire and Dorset, as required, are accountable for delivering and supporting the delivery of agreed targets for reservations, completions, price levels and customer satisfaction. In addition, they are required to cover as a Sales Consultant for sickness, holidays, and other business requirements. They may also be required to conduct home visits, attend PR Events, and attend training sessions.

Benefits of joining our sales team:

Financial:

• Competitive salary and lucrative commission scheme
• Company Car/Car Allowance
• Company pension scheme
• Life Assurance
• Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

• Tuesday to Saturday work pattern (Sunday and Mondays off)
• 24 days holiday (rising to 28) plus Bank Holidays
• 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
• Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
• Colleagues Benefit Booklet with a range of store offers discounts and promotions
• Family Friendly Policies
• Excellent development opportunities

What do we look for in a Sales Consultant

We understand the importance of our people and invest in training and development ensuring that you are provided with the guidance and support you need to truly realise your potential.

You will have:

• Previous customer-focussed sales experience is a pre-requisite, gained within a similar environment, whether that is within housebuilding, hospitality, or care.
• Previous experience of outbound calling, coupled with proven conversation rate of visit to reservation would be advantageous
• A valid UK Drivers Licence: in the event you are required to visit customers away from the site

You will be:

• Highly competent in questioning and listening - to gain a genuine understanding of the customers’ requirements.
• Excellent written and verbal communication skills with the ability to adapt style to suit customer needs
• Ability to multitask and work to deadlines
• Proficient organisation and time management skills
• Ability to handle and manage difficult conversations with customers and third parties
• Results driven, able to use own initiative, think outside the box, multitask, and work to multiple deadlines.

At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2024, McCarthy Stone operates 534 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2023 as well as making the Great Place to Work Wellbeing list

About You

We are looking to expand our talented Southern Sales Team and recruit a Field Based Sales Consultant who has customer-focussed sales experience gained within housebuilding, hospitality, care, or travel. You will need to be customer centric and can foster and deliver a positive customer experience at every stage of the customer journey.

What the Field Based Sales Consultant role involves

At McCarthy Stone we place our customers at the very heart of our culture and core values, as our Field Based Sales Consultant you will bring enthusiasm, tenacity, and excellent interpersonal skills to deliver the sales which encompasses lead generation and qualification; developing interest and commitment; negotiating pricing, closing sales; whilst ensuring that the customers remain informed, engaged, and committed through to sales completion.

Our Field Based Sales Consultants primary focus will be to deliver the end-to-end sales process on sites across the region, as required, are accountable for delivering and supporting the delivery of agreed targets for reservations, completions, price levels and customer satisfaction. In addition, they are required to cover as a Sales Consultant for sickness, holidays, and other business requirements. They may also be required to conduct home visits, attend PR Events, and attend training sessions.

Benefits of joining our sales team:

Financial:

• Competitive salary and lucrative commission scheme
• Company Car/Car Allowance
• Company pension scheme
• Life Assurance
• Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

• Tuesday to Saturday work pattern (Sunday and Mondays off)
• 24 days holiday (rising to 28) plus Bank Holidays
• 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
• Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
• Colleagues Benefit Booklet with a range of store offers discounts and promotions
• Family Friendly Policies
• Excellent development opportunities

What do we look for in a Sales Consultant

We understand the importance of our people and invest in training and development ensuring that you are provided with the guidance and support you need to truly realise your potential.

You will have:

• Previous customer-focussed sales experience is a pre-requisite, gained within a similar environment, whether that is within housebuilding, hospitality, or care.
• Previous experience of outbound calling, coupled with proven conversation rate of visit to reservation would be advantageous
• A valid UK Drivers Licence: in the event you are required to visit customers away from the site

You will be:

• Highly competent in questioning and listening - to gain a genuine understanding of the customers’ requirements.
• Excellent written and verbal communication skills with the ability to adapt style to suit customer needs
• Ability to multitask and work to deadlines
• Proficient organisation and time management skills
• Ability to handle and manage difficult conversations with customers and third parties
• Results driven, able to use own initiative, think outside the box, multitask, and work to multiple deadlines.

At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.