Contact Centre Trainee Consultant

2 weeks ago


Ringwood, United Kingdom NL Recruitment Full time

**Contact Centre Trainee Consultant - Office Based**

This is a fantastic opportunity to be a part of one of the most renowned brands in the UK, in a sales and customer service position that is part of its multi-channel Contact Centre team. We are a fun but focused team that works hard and has a real passionfor delivering 100% Happiness to all of our customers, all of the time.

We are seeking customer focused, energetic individuals that care as passionately about delivering great customer service as we do. All of our team are empowered to make decisions and ensure every customer is left feeling 100% happy with the service theyhave received. If you have a real passion to do the same and want to be part of a team that really makes a difference, then this opportunity is for you.

**The Role**
- Customer service and sales representative for inbound orders and customer service.
- Inbound calls include but are not limited to: placing orders, setting up/cancelling subscriptions, subscription queries, taking payments and updating customer account information.
- Previous Customer Service experience is essential
- Experience of delivering against clear targets is essential
- Previous telesales experience
- Previous call centre experience
- Full drivers licence

**Hours & Pay**
- £9.75 ph (Including holiday pay)
- 40 paid hours per 7 day week
- Monday to Friday between 8.30am and 8pm (Rota will be on a rotating shift pattern)
- Saturday 8:30am to 5pm
- Sunday 9am to 5pm

**Please reply to this advert with a copy of your CV and a Consultant will be in touch with you



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